Promptness of response :  I was called within 15 minutes of my submitted enquiry.
Quality of service :  Julian was professional, efficient and knowledgeable.
Professionalism :  I would recommend this company.

Energy Performance Certificates (EPC) Woolmer Green, Hertfordshire, E Ellis - February 2024

 

 

 

 

 

Energy Performance Certificates (EPC)Stevenage, Hertfordshire, J Horton - February 2024

 

 

 

 

 

Energy Performance Certificates (EPC) Bedwell, Stevenage, G Powell - Janaury 2024

 

 

 

 

 

Energy Performance Certificates (EPC)Meldreth, Cambridgeshire, V Tookey - November 2023

 

 

 

 

 

Energy Performance Certificates (EPC)Hitchin, Hertfordshire,Farrah - June 2023

 

 

 

 

 

Supplier Feedback: Julian Troake EPC Assessor was very helpful and I would recommend him.Website Feedback: The website was easy to use and I received enquiries from assessors almost immediately.

Energy Performance Certificates (EPC), Royston, Hertfordshire, J Winstanley - April 2023

 

 

 

 

 

Promptness of response :  We have an 1864 Victorian villa with some later additions, nooks and crannies, and a complex slate roof structure. We wanted an EPC to see where we scored and what we might improve. We'd read a recent critique of EPCs and of the assessors – poor standards, variable experience, and an algorithm that is less than helpful. Julian was the ideal choice as we found that he had bags of experience including many properties similar to ours. His assessment was thorough and he gave us a very useful appraisal of what we could do to improve our rating and what would be worth the investment. I would highly recommend him.
Quality of service :  See above
Value for money :  See above
Professionalism :  See above

Energy Performance Certificates (EPC)Hitchin, Hertfordshire, A Riley - March 2023

 

 

 

 

 

Supplier Feedback: We have an 1864 Victorian villa with some later additions, nooks and crannies, and a complex slate roof structure. We wanted an EPC to see where we scored and what we might improve. We'd read a recent critique of EPCs and of the assessors – poor standards, variable experience, and an algorithm that is less than helpful. Julian was the ideal choice as we found that he had bags of experience including many properties similar to ours. His assessment was thorough and he gave us a very useful appraisal of what we could do to improve our rating and what would be worth the investment. I would highly recommend him.Website Feedback: Clear and simple, easy to navigate.

Energy Performance Certificates (EPC), Hitchin, Hertfordshire, A Riley - March 2023

 

 

 

 

 

Energy Performance Certificates (EPC), Stevenage, Herts, J Gilmour - November 2022

 

 

 

 

 

Promptness of response :  Julian phoned and introduced himself very soon after I got a list of suppliers. We discussed a price, fixed a date and work completed extremely well.

Energy Performance Certificates (EPC), Letchworth - C Green - August 2022

 

 

 

 

 

Energy Performance Certificates (EPC), Broadwater - K Gough - May 2022

 

 

 

 

 

Promptness of response :  Called him in the morning. He came at lunchtime and I had energy certificate that evening.

Energy Performance Certificates (EPC), Stevanage - L Burfiey - May 2022

 

 

 

 

 

Promptness of response :  Prompt & professional service.

Energy Performance Certificates (EPC), Ware, Herts, K Hobbs - February 2022

 

 

 

 

 

Energy Performance Certificates (EPC), Stevenage, Herts, R Rolston - February 2022

 

 

 

 

 

Promptness of response :  Julian carried out an EPC survey on two properties. He responded promptly & supplied the necessary documentation.

Energy Performance Certificates (EPC) Biggleswade, Central Bedfordshire, K Mould - January 2022

 

 

 

 

 

Promptness of response :  He contacted me very quickly.
Quality of service :  Julian was helpful in explaining everything, and provided his report without delay the following day.
Value for money :  Yes, very good value.
Professionalism :  Yes, professional and helpful.

Energy Performance Certificates (EPC), Hertfordshire - R Pitcairn - October 2021

 

 

 

 

 

Promptness of response :  Quick off the mark to get custom.
Quality of service :  Experience and familiarity with the property helped with a rapid report.
Value for money :  I got an accurate and appropriate report at an agreed price in good time.
Professionalism :  Aside from a keenness for business Julian was professional in all regards.

Energy Performance Certificates (EPC), Stevenage, Hertfordshire, P Murphy - August 2021

 

 

 

 

 

Promptness of response :  He contacted me before I had logged off your website, arranged a mutually convenient appointment, arrived on time. He completed a thorough survey, going in both lofts, and impressed me with his knowledge on the subject, with helpful advice to my situation, confirming how to view the government web site with my certificate.

Energy Performance Certificates (EPC) Hertford, Hertfordshire, Hawkins - May 2021

 

 

 

 

 

Promptness of response :  Very prompt response, within minutes of my enquiry.
Quality of service :  I was pleased with the EPC provided by Aston Energy Services.

Energy Performance Certificates (EPC), Stevenage, M Morgan, April 2021

 

 

 

 

 

Promptness of response :  Really quick response and arrived n time. Very professional and kept me advised of what he was doing.
Professionalism :  Highly recommend this contractor.

Energy Performance Certificates (EPC), Dawn's End, Hertfordshire, S Lester - December 2020

 

 

 

 

 

Promptness of response :  Julian was prompt and clear with his proposal and his communication was very responsive.
Quality of service :  Julian was very helpful and provided peace of mind.
Value for money :  I feel that Julian gave the best value for money, whilst not the cheapest, it's not all about cost but about the service you get too, and Julian was the best for customer service and value.
Professionalism :  Julian was very profession when he came to the property, explained in detail and in a way I could understand the process at every step of the way. He also was very professional and considerate with regards to health and safety with keeping at least 2m apart and wearing a mask.

Energy Performance Certificates (EPC), Stevenage, Hertfordshire, N Lawrence - December 2020

 

 

 

 

 

Promptness of response :  Julian was very prompt and very efficient, and reliable. Recommended

Energy Performance Certificates (EPC), Hertford, S West - December 2020

 

 

 

 

 

Promptness of response :  phoned within in minutes of me using the website
Value for money :  charged less than stated on the website
Professionalism :  kept me informed of any delays etc,.

Energy Performance Certificates (EPC), Stevenage, Herts, S Rashbrook - November 2020

 

 

 

 

 

Energy Performance Certificates (EPC), Hertford, R Tiffen - November 2020

 

 

 

 

 

Promptness of response :  Julian responded extremely quickly, was very professional and produced our certificate on the same day of his visit. We would highly recommend Julian.

Energy Performance Certificates (EPC), Welwyn, Herts, L Smets - November 2020

 

 

 

 

 

Energy Performance Certificates (EPC), Stevenage, Herts, R Acebuque - November 2020

 

 

 

 

 

Promptness of response :  Julian contacted me within minutes of my enquiry.
Quality of service :  Julian conducted a thorough investigation and measurement of our property. He provided the report by the end of the same day of the survey.
Value for money :  During our initial conversation, Julian acknowledged that there were a number of suppliers offering the same service in our area and proposed a competitive price for a convenient time slot.
Professionalism :  Julian was thorough, professional and provided good value. His follow up was excellent. Recommended.

Energy Performance Certificates (EPC), Royston, Cambs, C Taylor - November 2020

 

 

 

 

 

Julian quickly contacted me to offer survey and cost for this stating availability. Excellent communication and was out to survey two properties for me very promptly. Surveys completed in the morning and certificates and links to register sent over early afternoon. Would highly recommend, excellent thorough survey, useful advice and friendly service.

Energy Performance Certificate, Melbourn, J.Chesham - October 2020

 

 

 

 

 

Promptness of response :  Almost immediate email. Arranged for a mutually convenient time.
Quality of service :  Friendly, efficient service.
Value for money :  I've no idea really. An EPC is compulsory for selling a house so a survey is also compulsory. Didn't take long for what it cost but not unhappy!

Energy Performance Certificates (EPC), Stevenage, N Skipp - September 2020

 

 

 

 

 

Promptness of response :  Very rapid and helpful response.
Quality of service :  Excellent service from Julian (Aston Energy Services), very proficient, thorough, helpful and knowledegable. Very highly recommended.
Value for money :  Great value for money
Professionalism :  Very professional throughout.

Energy Performance Certificates (EPC), North Hertfordshire, Robert H - September 2020

 

 

 

 

 

The website was easy to use and connected me to a local EPC assessor. By the morning I had two quotes. Julian was quick to provide a quote which was half the cost of getting a certificate through the estate agent. He was prompt in his communication and arrived to complete the survey the following day. I would recommend his services.

Energy Performance Certificate, Hitchin, R.John - September 2020

 

 

 

 

 

Professionalism :  Really nice chap. Would use in the future.

Energy Performance Certificates (EPC), Buntingford, Herts, D Bezani - September 2020

 

 

 

 

 

Promptness of response :  We needed an urgent EPC for a house sale and Julian rearranged his diary to be able to get to us next morning.
Quality of service :  Julian was very thorough and skilled in his assessment.5 star quality.
Value for money :  Julians rate was low but his level of service was excellent
Professionalism :  Julian was courteous and professional particularly in relation to Covid etiquette.

Energy Performance Certificates (EPC), Stevenage, C Diggins - August 2020

 

 

 

 

 

Professionalism :  All good. Prompt and efficient.

Energy Performance Certificates (EPC), Ware, Hertfordshire, S Kevany - May 2020

 

 

 

 

 

Promptness of response :  Julian responded very quickly but due to COVID-19 outbreak we have agreed to wait until it is easier to enter my tenants property in a safe and responsible manner

Energy Performance Certificates (EPC). P Harris, Stevenage, April 2020.

 

 

 

 

 

Energy Performance Certificates (EPC). C House, Stevenage, February 2020.

 

 

 

 

 

Energy Performance Certificates (EPC), Hitchin, Paul - December 2019

 

 

 

 

 

Energy Performance Certificates (EPC), Stevenage, David - September 2019

 

 

 

 

 

Promptness of response :  The Supplier called me almost immediately after I made my enquiry with you
Quality of service :  Prompt, efficient with attention to detail.
Value for money :  The supplier advertised the least costly fee.

Energy Performance Certificates (EPC). A Haggis, Stevenage, September 2019.

 

 

 

 

 

Promptness of response :  We were impressed with the speed with which Julian responded to our query, did the job and delivered our certificate.
Quality of service :  We were impressed with the time, advice and professionalism Julian extended to us when he carried out the EPC survey.
Value for money :  Considering all that Julian provided in addition to the survey, including explaining everything he was doing during the survey and the advice he offered to get better performance, we thought it excellent value for money.
Professionalism :  We were very impressed with Julian's professionalism throughout and he provided a quality service that we would recommend to anyone.

Energy Performance Certificates (EPC), Letchworth, Kailah - August 2019

 

 

 

 

 

Energy Performance Certificates (EPC). G Haworth, Ware, August 2019.

 

 

 

 

 

Prompt, professional, flexible and friendly service. Would highly recommend.

Energy Performance Certificate, Hertford, Daniel - July 2019

 

 

 

 

 

Professionalism :  Very happy with the service provided. I'll definitely use him again.

Energy Performance Certificates (EPC). K Barron, Hertford, May 2019.

 

 

 

 

 

Energy Performance Certificates (EPC), Stevenage, Hertfordshire, Mary - October 2018

 

 

 

 

 

Energy Performance Certificates (EPC), Ware, Hertfordshire, Diana - May 2018

 

 

 

 

 

Promptness of response :  Quick e-mail response to my enquiry about price and availability
Quality of service :  The visit seemed thorough and was carried out efficiently
Value for money :  The price seemed competitive compared with the indication of cost provided by my Estate Agent
Professionalism :  Polite and considerate professional

Energy Performance Certificates (EPC), Stevenage, Hertfordshire, Christopher - February 2018

 

 

 

 

 

Energy Performance Certificates (EPC), Stevenage, Keith - September 2017

 

 

 

 

 

Promptness of response :  He called within minutes of me sending the form and arranged a date within a few days of the call. Excellent service.
Value for money :  Price matched lowest price.

Energy Performance Certificates (EPC), Stevenage, Hertfordshire, Nicole - March 2017

 

 

 

 

 

Energy Performance Certificates (EPC), Stevenage, Hertfordshire, Les - November 2016

 

 

 

 

 

Promptness of response :  He came out the same morning!

Energy Performance Certificates (EPC), Knebworth, Hertfordshire, Jo - June 2016

 

 

 

 

 

Promptness of response :  Supplier contacted me directly, via email, carried out the survey and generated certificate all within 3 days of my initial enquiry.
Quality of service :  Thorough, quality service provided.
Value for money :  Very competitive quote given.
Professionalism :  Professional in all aspects of service provided.

Energy Performance Certificates (EPC). Hanka. Stevenage, Hertfordshire. October 2015

 

 

 

 

 

Promptness of response :  Prompt follow up by telephone
Quality of service :  Completed survey evening same day
Professionalism :  Friendly , approachable , good advice

Energy Performance Certificates (EPC). Colin. Stevenage, Hertfordshire. October 2015

The web site was easy to follow and I used Julian Troake. He provided a good service, arranged and completed swiftly.

Helen, Stevenage, Hertfordshire

Everyone in the list contacted me within a few hours, so a fast and efficient service. I followed up with Julian Troake. He was very local so could fit me in within a few days at a more convenient time than the others he also offered me the best price. Pleasant man, very helpful gave useful advice and fulfilled everything he set out too.

Terri, Stevenage

It was a good site and I used Julian Troake of Stevenage. He gave great and quick service, and was very efficient.

Anil Stevenage, Hertfordshire

The web site was easy to use and I used Julian Troake. He provided excellent service and did everything as he promised; highly recommended.

Peter, Stevenage, Hertfordshire

The website worked well. I used Julian Troake - efficient, friendly service

Peter, Letchworth Garden City

The website was good and I looked at a couple of suppliers. I had a call the next morning from one who had seen me looking. I subsiquently booked him & he carried out the inspection the next day. The whole thing was very efficient & easy. Thank you I used Julian Troake. With Best Wishes

Chris