Promptness of response :  A fantastic experience on something quite daunting for a first time buyer, Kerry and Michael are both friendly and Professional, well priced and thorough. We highly recommend them to anyone needing a survey
Quality of service :  Unable to find a fault in the service provided

Homebuyer Survey, Redditch - P Taylor - September 2021

 

 

 

 

 

Promptness of response :  First class outfit. Superb reaction and service throughout.
Quality of service :  Absolute pleasure to work with Mike.
Value for money :  Excellent and fair price.
Professionalism :  Great feedback and communication on telephone and by email. Could not have asked for more.

Energy Performance Certificates (EPC), Sittingbourne - A Macrow - July 2021

 

 

 

 

 

Promptness of response :  Excellent rapport very helpful with all my questions
Quality of service :  See above

Building Surveys, Pershore - E Cashmore - June 2021

 

 

 

 

 

Promptness of response :  Very professional, quick response and very pleasant contact
Quality of service :  Survey booked for next week so not able to rate the service yet
Value for money :  No issues with the price quoted

Homebuyer Survey, Ombersley, K Willetts, May 2021

 

 

 

 

 

Promptness of response :  Local Surveyors Direct was very useful as I am new to the area. Michael Power contacted me straightaway and both he and his receptionist were very helpful. He was able to undertake the survey within a few days and provided the survey soon afterwards.
Quality of service :  He reported to me verbally on the day of the survey and also answered all my questions over the phone once I had read the survey. I would recommend him highly.

Homebuyer Survey, Malvern Hills, Worcestershire, J Taylor - March 2018

 

 

 

 

 

Promptness of response :  A prompt phone call and an email detailing service.
Quality of service :  Awaiting survey and report.
Value for money :  A competitive quote.Homebuyer Survey, Worcester, Maureen - November 2017

 

 

 

 

 

Promptness of response :  Very pleasant to deal with and very accommodating
Quality of service :  Efficient and considerate. Provided a written report within days and allowed for discussion about it.
Value for money :  A very competitive price.
Professionalism :  Allowed time for discussion and follow-up review after the initial draft of the report

Valuation Surveys ( Domestic), Pershore, Worcestershire, Mr Jackson - August 2017

 

 

 

 

 

Promptness of response :  They got in touch with me immediately and were helpful throughout.
Quality of service :  I got a phone call when the survey was completed along with a copy of the report.

Home Condition Surveys, Worcester - Ms Patrone, May 2017

 

 

 

 

 

Professionalism :  Overall I was happy with the service they provided and the professionalism of the company and would use them again and would recommend them to friends and family.

Homebuyer Survey, Worcester, P Wyllie-Martin - September 2016

 

 

 

 

 

Homebuyer Survey WORCESTER, Gary - September 2016

 

 

 

 

 

Promptness of response :  Fantastic, such a quick response - thank you
Quality of service :  A very professional and personal service. Being able to speak to the surveyor prior to conducting the Home Buyer survey was great as well as pictures being taken as standard. One the night the survey Michael rang me with the report and discussed various aspects of it with me, which was then followed up by an email copy to both myself and my solicitor and a hard copy went in the post so all routes covered, great service at no extra cost , thank you.
Value for money :  Very good value for money especially considering the one to one service.
Professionalism :  A very professional organisation where customer service and professionalism came together in perfect harmony. Thank you

Homebuyer Survey, Worcester, Mr Kloos - August 2016

 

 

 

 

 

Promptness of response :  Got a call back from them the same day, the lady I spoke to them emailed me a quote to look at. I called them the next day to book everything and it was arranged for the following week.
Quality of service :  The day of the survey the surveyor rang me and talked me through everything. I then got a hard copy and electronic copy a couple of days later.
Value for money :  I got photos and a hard copy included, I have had to pay extra from other surveyors in the past.
Professionalism :  Very knowledgeable and I felt able to ask questions. He took the time to explain what I wanted to know.

Homebuyer Survey, Worcester, Jemma - August 2016

 

 

 

 

 

Homebuyer Survey, Abberton, Worcestershire, Mr Brown - August 2016

 

 

 

 

 

Homebuyer Survey, Bromgrove, Worcestershire, Belinda - June 2016

 

 

 

 

 

Valuation Surveys ( Domestic), Reddith, Anne - January 2016

 

 

 

 

 

Promptness of response :  The firm contacted me promptly, provided answers to my questions and offered excellent advice.
Quality of service :  On the day the survey was conducted I received a phone call from Mike Power to talk through what had been seen. Things were explained clearly and I was assured that the written report would follow in a couple of days. Excellent customer service.
Professionalism :  Every thing about the way this team did business gave me confidence that I was dealing with a firm that knows what it is doing.

Valuation Surveys ( Domestic) . Leslie. Worcester, Worcestershire. November 2015

 

 

 

 

 

Promptness of response :  Replied extremely quickly to my request .
Professionalism :  From the first contact to the actual survey being carried out the service I received was very professional. We received a call on the day the survey was completed and the report was sent through that day.

Homebuyer Survey. Susan. Droitwich, Worcestershire. September 2015

 

 

 

 

 

Quality of service :  Fast service great feedback
Value for money :  Approx £60 cheaper than the recommended estate agents surveyor
Professionalism :  Would definitely recommend to friends, extremely friendly professional fast service with fully detailed report and simplified coding of areas of concern

Homebuyer Survey. Pam. Worcester. April 2015