Promptness of response :  Really prompt and detailed reply stating terms and inviting contact should we wish to proceed.
Quality of service :  Decided to go with an alternative.
Value for money :  Pricing comparable to others and cheaper than some.

Building Surveys, Silverton, Devon, A Webb - February 2020

 

 

 

 

 

Building Surveys, Exeter, Carolyn - November 2019

 

 

 

 

 

Promptness of response :  Quick reply and booking
Quality of service :  No complaints. Easy to read report with lots of picture evidence.
Value for money :  Very reasonable for a large house. We managed to get a £20000 reduction from the surveys findings (22 x the cost of the survey).
Professionalism :  Yep

Building Surveys, Exeter, Martyn - September 2019

 

 

 

 

 

Building Surveys. R Perry, Exeter, August 2019.

 

 

 

 

 

Building Surveys, Shaldon, Devon - Alice - June 2019

 

 

 

 

 

Promptness of response :  Excellent communication
Quality of service :  Steve was very speedy in doing the survey, and then providing us with both verbal and written info regarding his findings
Value for money : 
Professionalism :  Woudl not hesitate in recommending Steve.....

Building Surveys, Newton Abbot, Rebecca - June 2019

 

 

 

 

 

Promptness of response :  First Surveyor to get in contact.
Quality of service :  Excellent service throughout.
Value for money :  Fee was acceptable, and I was impressed with the speed and efficiency of the survey.
Professionalism :  Very professional throughout.

Building Surveys, OKEHAMPTON, Devon, M Ward - April 2019

 

 

 

 

 

Promptness of response :  Was Excellent. Extremely Fast, Efficient and helpful at all time! I had the completed report in about 4 days.
Quality of service :  Provided a clear report with photos
Value for money :  Was clear from the start. Provided options and helpful advice that was within our budget.
Professionalism :  Excellent at all times. Stephen was courteous, helpful and non-patronising at all times. Would use again without hesitation.

Building Surveys Exeter - Ms Mackay, Oct 2018

 

 

 

 

 

Professionalism :  Very helpful report and post report discussion - many thanks Steve

Building Surveys, Exeter, David - August 2017

 

 

 

 

 

Promptness of response :  Responded quickly and was clear and helpful
Quality of service :  No problems with the Planning application at all.
Professionalism :  Would use this service again.

Planning Permission, Exeter, Devon, Mary - September 2016

 

 

 

 

 

Promptness of response :  Mr Heathcote responded quickly and was able to arrange to do the survey promptly.
Quality of service :  The survey seemed thorough and clearly presented.

Building Surveys, Exeter, Stephanie - July 2016

 

 

 

 

 

Schedules of Condition, Exeter, Luke - January 2016

 

 

 

 

 

Planning Permission. Thank you. Richard. Exeter, Devon. April 2015

 

 

 

 

 

Building Surveys, Many thanks, Michael, Exeter

 

 

 

 

 

Promptness of response :  Mr. Heathcote was very quick to respond to my requirements and arrange a provisional date for a Buildings Survey within a week of contacting him.
Quality of service :  Mr. Heathcote provided a very comprehensive Buildings Survey, which covered many items I would never have considered. A good report, easy to understand and a useful guide for the future. And, also pointing out areas for immediate attention.
Value for money :  Considering that I will spend several thousand pounds on our next house, this was definitely value for money and served to reassure me to proceed with my purchase.
Professionalism :  Mr Heathcote was down to earth yet professional in his approach and seemed to have the time to point out and explained what he determine to be areas for special attention.

Building Surveys. Gregory, Bude

 

 

 

 

 

Promptness of response :  Descriptive email sent of which I accepted.
Quality of service :  Thorough survey conducted.
Value for money :  Pricey, however not in comparison and worth it.
Professionalism :  Very helpful and sure will use again if ever.

Building Survey, Gavin H , Exeter

The website worked very well and I placed an order with Steve Heathcote. The survey was arranged very promptly, was carried out to my satisfaction and the RICSCondition Report was received via e-mail only two days later. I have been greatly impressed by the service provided by Local Surveyors Direct and by Mr. Heathcote.

Michael, Exminster, Devon

Website easy to use although prices given not accurate as many surveyors will contact you afterwards to offer a much lower price. I followed up with Stephen Heathcote. Excellent surveyor! If you want a surveyor who will really investigate things for you rather than just tick boxes then this is your man. As a former builder he is happy to take a hands on approach. Spent time on site with me talking everything through and even made a second visit to clear up an issue for insurance. Written report delivered ahead of schedule and always contactable. Thoroughly recommended!

Kathryn, Exeter

A very easy website to use and I had replies on the same day (even though it was a Saturday!) from three Surveyor. I chose Stephen Heathcote. A very prompt service and a comprehensive and useful report.

Rory, Torquay

The website worked well, I was quite taken aback by the speed of the reply. If, like me, you are moving counties, Local Surveyors Direct provides an invaluable service. In addition, the proactive phone contact gave me the opportunity to " sound out" who might be right for me. I used Stephen Heathcote. Stephen contacted me the same day by phone and his follow up email demonstrated that he had taken on board my key concerns / points of focus. I felt we could quickly build a rapport which is particularly important when dealing with matters hundreds of miles away. Following the inspection of the property, his phone debrief was very thorough and his subsequent report timely and clear, I would recommend him.

Kent, Devon

The website worked well. Steve Heathcote contacted me very quickly and spent quality time ascertaining what we needed. Very professional, and very knowledgeable. Very pleased to have him working for us.

Chris. Okehampton

An excellent service. A comprehensive survey provided on time by Stephen Heathcote.

Charles, Bovey Tracey

Stephen

Thank you for the report. A comprehensive job well done.

We were very happy with your report and found it 'easy' to read, we thought you explained terminology brilliantly and for us this was great. all of this made our buying our first family home less daunting!

Thanks Steve - very comprehensive survey .Take a house point !!