You are here: Cosey Homes Chartered Surveyors
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Company Information
An Established RICS Chartered Surveying practice operating throughout the North of England.
Our surveyors are all RICS accredited Chartered Surveyors and registered valuers who are at the top of their field. The reports we produce are among the best on the market, proving invaluable to our clients.
We specialise in delivering the RICS Home Surveys, including:
RICS Home Condition Survey (RICS Home Survey Level 1)
RICS Homebuyers Survey (RICS Home Survey Level 2)
RICS Building Survey (RICS Home Survey Level 3)
We also carry out a range of other surveying services including Residential Valuations, structural inspections, commercial surveys and valuation, calculations and structural engineering reports.
Priding ourselves on customer care and quality of delivery, we operate a friendly and efficient service, giving you the best advice possible to allow you to make confident decisions about your property and investments.
We have worked to create an organisation who can deliver a great service at exceptional speed for an affordable price.
Call us today and speak to one of our Customer advisors.
0330 053 5823
See what our customers say!
https://uk.trustpilot.com/review/coseyhomes.co.ukContact Details
Mike Cosy FRICS, FCABE
0330 053 5823
Address
Merchant House,
30 Cloth Market
Newcastle-upon-TyneNE1 1EE
United KingdomServices provided - click on a service to obtain estimates and/or contact details
Building Survey , Homebuyer Survey, Home Condition Surveys, Commercial Survey, Valuation Survey
Since 2003 we have served thousands of happy clients, delivering absolute excellence through expert advice, quality reporting and outstanding customer service.
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Feedback
Promptness of response : Prompt in responding and organising the survey date
Quality of service : Friendly and helpful
Value for money : Reasonable price with 10% discount as well
Professionalism : Currently reading through the report. Very professional
Building Surveys, Huntingdon, Cambridgeshire, E Tan - May 2024Building Surveys, Longsight, Manchester, H Sharif - April 2024
Homebuyer Survey, Dragonby, Scunthorpe, L Parslow - April 2024
Building Surveys, Salford, Manchester, C Watson - March 2024
Building Surveys, Rowley, Regis, West Midlands, G Awire - March 2024
Building Surveys, Kettering, Northamptonshire, M Mann - March 2024
Quality of service : The survey was detailed and helpful
Value for money : I think so though I don't have any other experience of surveyors.
Professionalism : all good thank you.
Energy Performance Certificates (EPC) Wandsworth, London, F Adamson - Match 2024Professionalism : This helped to make a concrete decision as regards the property, it was a job well done!
Structural Inspection, Squires Gate, Blackpool, S Adetunji - March 2024Electrical Reports, Watton, Norfolk, G Minelgaite - February 2024
Building Surveys, Sandford, I Atkinson - February 2024
Home Survey and Valuation, Salford, Greater Manchester, C Burgess - February 2024
Promptness of response : Quick response and very good price
Building Surveys,Rhodes, Rochdale, A Lacy - February 2024Promptness of response : Fast response to enquiry, surveyor turned up the next day and the full report arrived even sooner than we were anticipating.
Quality of service : Survey seemed very thorough, as we expected.
Structural Inspection, Altrincham, M Young - January 2024Building Surveys, Cambridge, Cambridgeshire, S Matthews - January 2024
Promptness of response : Vewry fast to respond to any enquiries
Quality of service : Excellent customer service from Georgina and Austin with followup phone call. Thank you
Building Surveys, Plymouth, Devon, D Martins - January 2024Promptness of response : Very quick reply and quick booking as well
Quality of service : Level 3 survey done within a week. Very detailed survey done and sent a copy within days
Value for money : They gave me a discount and still did a very good survey
Professionalism : Contacted me back within days
Building Surveys,Blaneau, Blaenau Gwent ,M Lewis - January 2024Homebuyer Survey,Adamsdown, Cardiff, M Hendrickson - December 2023
Promptness of response : Responded quickly and booked survey. Managed to get an earlier appointment and we were booked promptly for it.
Quality of service : Well detailed survey report and surveyor was made available to discuss report if need be.
Building Surveys,Cross Green, Leeds,Cross Green, Leeds, V Ekwere - December 2023Promptness of response : Spoke to company contact, He was very helpful and knew what I wanted done,
Building Surveys,Elstow, Bedford, J Whelan - December 2023Professionalism : The report was in-depth and clear
Building Surveys, Nottingham, A Peel - November 2023Promptness of response : The Surveyors were very quick to contact me after my enquiry
Quality of service : They provided a very good service and provided a report that answered the questions I had about the property
Value for money : Cosey Homes were Great Value for Money
Professionalism : The Service was second to none
Building Surveys, Peterborough, W Squires - October 2023Building Surveys,Bromley, R Dickson - October 2023
Building Surveys,Beckington, Somerset, S Milner - October 2023
Rent Reviews Commercial,Stapleford, Nottinghamshire, M. Asgar - September 2023
Promptness of response : They rang me immediately and were able to book the survey in within a week.
Quality of service : The communication was brilliant. The actual survey was very detailed and included pictures as evidence.
Building Surveys, Liverpool, R Redfern - September 2023Building Surveys,Maesyswmmer, Caerphilly,Ian - September 2023
Building Surveys,Cofton Common, Birmingham, Marc - September 2023
Promptness of response : Rick carried out a damp survey for us which has greatly helped with identifying issues with the build of the house.
Structural Inspection,Eccleshill, Bradford, D Jackson - September 2023Building Surveys,Evington, Leicester, N Menski - September 2023
Promptness of response : I had a quote through really quickly & they were able to complete survey within 1 week as promised.
Professionalism : We had a very comprehensive report through after the survey. Very pleased with the service provided & would definitely recommend.
Building Surveys, Chilcompton, Radstock, S Pinnell - August 2023Building Surveys,Edwood, Blackburn, V McKinlay - August 2023
Building Surveys,Mansfield, Nottinghamshire,Bianca - August 2023
Building Surveys, Winchester, Hampshire, T. Weller - August 2023
Building Surveys,Ashton In Makerfield, Wigan, J Marlow - August 2023
Promptness of response : Supplier was quick to respond.
Value for money : Second best quote I had, but had better reviews than the cheapest.
Professionalism : Supplier didn't keep as well informed as they could have.
Building Surveys, Rugby, S Lewis - July 2023Building Surveys, Llanelli, Carmarthenshire, T Fry - August 2023
Promptness of response : The appointment was arranged immediately although there was about a 10 day lead time before the survey took place.
Quality of service : The survey was very detailed and contained supporting photographs.
Value for money : As a level 3 Survey with a discount I considered this to be good value
Professionalism : Enquiries were followed up and acted on quickly.
Building Surveys,Stratford-Upon-Avon, Warwickshire, G Rainford - July 2023Building Surveys,Brook Street, Tonbridge, S Wells - July 2023
Promptness of response : Instant
Value for money : Reasonably priced compared to other quotes
Building Surveys,Eastleigh, Hampshire, R Hill - July 2023Energy Performance Certificates (EPC), Poughill, Devon, A Fearnley-Adkins - July 2023
Promptness of response : Contacted Cosey Homes via the website and they contacted me. They explained the procedure and the price was what I expected to pay. Survey was done and I asked to speak to the surveyor to discuss his report and advice. I asked on a Thursday and was told he'll phone within 24 hours. Being a weekend I expected tha call on the Monday. Contacted Cosey Homes around 11am on the Monday and the surveyor phoned me within an hour and was very helpful
Quality of service : Report was what I expected
Value for money : £750 for a full survey is about standard price.
Professionalism : Helpful and professional
Building Surveys,Hillingdon, P Brar - July 2023Promptness of response : Very rapid response
Quality of service : Based on email contact the supplier seemed able to provide a good quality service
Value for money : Quote was at the higher end of the prices quoted, but was still competitive
Professionalism : Based on email contact, supplier was professional
Building Surveys, Beaconsfield, Bucks, H Gray - June 2023Structural Inspection, Nottingham, L Fakim - June 2023
Promptness of response : Very pleased with the service
Quality of service : Very thorough with his inspection
Value for money : Lots of photographs to accompany his comments
Professionalism : The inspection was carried out via the agents selling the property
Structural Inspection,Pelsall, Walsall, J Buckingham-moseley - June 2023Building Surveys,Kingswood, Bristol, D Moore - June 2023
Structural Inspection,Stapleford, Nottinghamshire, S Roberts - June 2023
Professionalism : Engaged this company as I need a surveyor who could undertake a survey on a listed building. Happy with the communication by phone email and text. Report was in depth and provided within 7 days. Very happy.
Building Surveys, Liverpool, A O'Neill - May 2023Homebuyer Survey,Huntingdon, Cambridgeshire, J Clarke - May 2023
Structural Inspection,Liscard, Wallasey, P Phillips - May 2023
Building Surveys,Newquay, Cornwall, L Baker - May 2023
Promptness of response : I got a very thorough report back and was given sound advice.
Quality of service : The report was a level 3 survey and covered what I needed to know - it saved me from making a big mistake and showed me what to ask bout and what to request is done by the seller before completion and parting with my money.
Value for money : I would always like to pay less, but felt I got what I paid for on this occasion.
Building Surveys,Rise Park, Nottingham, Mrs R Tulloch - May 2023Promptness of response : Quick to book a site survey and quick to take payment, needed to chase for survey report.
Quality of service : Very good survey report, took longer than the 3 to 5 days for the report to arrive and had chase them up for it.
Building Surveys,Grantham, R Humphries - May 2023Building Surveys,Cwmavon, Neath Port Talbot, M Gillingham - May 2023
Quality of service : Ian was great and really sympathetic and helpful
Building Surveys,Royston, Barnsley, S Hyde - April 2023Home Survey and Valuation, Manchester, Kin - April 2023
Building Surveys,Hamp, Bridgewater, R Heppel - April 2023
Building Surveys, Birmingham, M Leung - April 2023
Value for money : Cosy homes gave a discount which makes great difference
Structural Inspection,Stockland Green, Birmingham, J Bramford - March 2023Structural Inspection,Tavistock, Devon, S O'Donnell - March 2023
Building Surveys,Bartington, Cheshire West, D Hall - March 2023
Building Surveys,Sowerby Bridge, Calderdale, Z Neale - March 2023
Quality of service : The surveyor was polite and efficient and at all times gave an explanation as to the survey he was carrying out .I could not fault the way he carried out his work and he later provided a comprehensive written report .He was also very punctual arriving at our house bang on the agreed time. The surveyor Mr Jordan was a credit to the company .
Professionalism : I would recommend this company to anybody requiring an efficient and professional structural engineer to provide a report .
Structural Inspection,Lupset, Wakefield, M Robertshaw - March 2023Building Surveys, Maesteg, Bridgend, N Hopcutt - March 2023
Quality of service : The survey report arrived 1 day later than scheduled, but otherwise everything was great and they kept me in the loop as things progressed.
Building Surveys, Bristol, O Dyer - March 2023Promptness of response : Unbelievably, when ever I ask a question, they reply real quick, I remember once they reply my email within 10mins, the longest one is about a day
Quality of service : The reports are very detailed,87 pages (from my point of view of course, this is the first time I purchase a property in UK
Value for money : Their price is very competitive.
Professionalism : At least I am Satisfy with Emma, the lady who communicate with me; and I think the report is professional enough in my aspect
Building Surveys,Eastleigh, Hampshire, M Ma - March 2023Structural Inspection,Grays, HTagg - March 2023
Promptness of response : Very quick responses and clear too.
Quality of service : Amazing and could not fault anything
Value for money : Worth every penny
Professionalism : So very helpful and nothing was too much trouble
Building Surveys,Keyham, Plymouth, N Tait - March 2023Quality of service : The surveyor was very efficient, professional and very thorough.
Building Surveys,Lewisham, D Edwards - March 2023Building Surveys,Binley, Coventry, S Stasiuleviciute - March 2023
Quality of service : Ian provided a full report and was friendly and helpful on the day. He talked me through exactly what was going on and set my mind at rest
Structural Inspection,Horbury, Wakefield, A Webster - February 2023Promptness of response : I phoned to book a survey a week after doing the search. When I phoned them they booked a survey at the next available time. Between the search and booking the did send me half a dozen emails which was a little annoying.
Quality of service : I have nothing to compare the service to to state it was good. Speaking to them on the phone they were mostly very polite and helpful, only had one not so good phone call.
Value for money : With their "seasonal discount" they were the cheapest. Bit I can not compare them to know if it is good value.
Professionalism : Only had one not good phone call, did feel bombed with emails though
Building Surveys, Southend-on-Sea, S Osborne - February 2023Building Surveys,Hilperton, Trowbridge, T Hockley - February 2023
Building Surveys,Hilperton, Trowbridge, T Hockley - February 2023
Promptness of response : Good
Building Surveys, Cuxton, Rochester, R Wong - February 2023Promptness of response : The answer was very quick, ladies in the office very efficient. I was able to speak and complete all the documents over the weekend and the survey was carried out on Monday.
Quality of service : The quality of the service was beyond our expectation. Very accurate. Without this survey, we would not be able to take an informed decision regarding purchasing the property.
Building Surveys, Kent, Izabela - February 2023Promptness of response : The company contacted us promptly and the survey and report were done very quickly.
Professionalism : We were unsure of how to interpret the report and the company didn't hesitate to get the surveyor, Lara, to call us and go through it. Would not hesitate to recommend Cosey Homes, excellent!
Building Surveys, Ryhill, Wakefield, M Critchell - February 2023Structural Calculations, Loscoe, Derbyshire, C West - February 2023
Promptness of response : They called me within minutes of posting my job online. They offered a discount and arrange a survey date very quickly.
Quality of service : The final survey was conducted on the day set and the report was available a day earlier than expected.
Value for money : The survey report was upto the standard of similar reports that I had paid a whole lot more. Cosey surveyors provided good value for money.
Professionalism : All my dealings with Cosey were conducted in a very professional manner.
Homebuyer Survey, Bishopstoke, Hampshire, M Taylor - January 2023Home Condition Surveys, hatfield, Hertfordshire, P A Sharpe - - January 2023
Homebuyer Survey, St Leonard's, Exeter, Barry W - January 2023
Building Surveys, Frogmore End, Hemel Hempstead, L Carson - January 2023
Building Surveys, Birkdale, Southport, P King - January 2023
Building Surveys, Consett, A A Shevels - January 2023
Promptness of response : They arranged a survey the very next day
Quality of service : The report was thorough and professional but took 8 days to come.
Value for money : They were the most expensive of the quotes but I chose them for speed of response
Valuation Surveys ( Domestic), Cambridge - M SNELL - December 2022Homebuyer Survey, Gateshead, N Martin - December 2022
Building Surveys, Liverpool, E Coughlin - November 2022
Promptness of response : Very
Quality of service : Very quick response received so much so that I selected this company to carry out the survey.
Value for money : The survey carried out was very thorough and was reported back within the timescale stated.
Professionalism : My enquiry was handle efficiently and professionally.
Building Surveys, Telford, W Williams - November 2022Building Surveys, Cambridge, J Thomas - November 2022
Promptness of response : They had a cancellation so I had my survey 2 days after the enquiry
Homebuyer Survey, Stourbrudge - T Smithen-Leader - November 2022Building Surveys, Barry, S Bridge - November 2022
Promptness of response : Very quick to pick up the phone and talk me through the process.
Quality of service : Excellent and detailed report , gave us a true insight into the house we are looking to buy
Professionalism : Kept us informed and provide the report very quickly
Building Surveys, Uttoxeter, R Apsey - September 2022Promptness of response : Prompt and sufficient service.
Building Surveys, Biggleswade, A Cunningham - September 2022Building Surveys, Leeds, T Francis - September 2022
Promptness of response : Phones were answered promptly
Quality of service : Survey was very in depth and easy to u understand with a lot if photos if the property along with photo cut paste to explain things better
Value for money : The price was similar to the competitors
Professionalism : I never met anyone but the people I phoned up were vert good and helpful But so they should
Home Survey and Valuation, South Shields, D Prior - September 2022Promptness of response : Has 2 calls in quick succession
Building Surveys, Hillhead, Devon, N Erotokritou - August 2022Building Surveys, High Wycombe - A Ritchie - August 2022
Building Surveys, Ferndale - J Cook - July 2022
Promptness of response : All good
Electrical Reports, Bournemouth - T Sherwood - July 2022Value for money : Good priced
Professionalism : Could do with sending less emails and calls as bit pushy
Building Surveys,Sheffield, South Yorkshire, Najma - July 2022Building Surveys, Clay Cross, Derbyshire, S Taylor - July 2022
Valuation Surveys ( Domestic), Shrewsbury - D Agyei - July 2022
Building Surveys, Whitley Bay, North Tyneside, C Maddison - July 2022
Building Surveys, Rotherham - D Webster - June 2022
Building Surveys, Windmill Hill, Bristol, M Lindop - June 2022
Building Surveys, Caundle, Dorset, P Knight - June 2022
Promptness of response : Very quick response
Quality of service : Courteous and helpful advice
Building Surveys, Sheffield - A Warren - June 2022Building Surveys, Bristol - P LEWIS - June 2022
Promptness of response : Very quick response
Quality of service : Yet to commence work but so far,very communicative & accommodating
Value for money : So far so good
Professionalism : Very professional thus far
Building Surveys, Rhondda Cynon Taf - MR S A WOODHAM-OWEN - June 2022Building Surveys, Sheffield - Mirjam - June 2022
Promptness of response : They were the first to contact me and so ultimately we went with them
Value for money : They were mid range
Homebuyer Survey, North Baddesley - R Hunter - June 2022Building Surveys, Potton - R Bell - June 2022
Promptness of response : We had used their services before on a previous property so they were quick to assist us
Quality of service : Clearly detailed Level 3 report
Value for money : Big saving for a quality job
Professionalism : We were not there when the survey was carried out but the report came back quickly.
Building Surveys, Havant - Marv - May 2022Building Surveys - Walker, Newcastle, Ioanna - May 2022
Building Surveys, Coventry - P Holmes - May 2022
Promptness of response : Coseyhomes responded quickly to the ask for the survey but there was a slight delay in carrying the survey out. Maria tried hard to get this rectified but I had to wait 6.5 weeks for the survey output in the end, after much discussion.
Quality of service : The survey content was brilliant - very detailed with lots of photos, descriptions and guidance on recommendations.
Building Surveys, Northampton - K Davies - May 2022Building Surveys, Doncaster - I Degiorgio - May 2022
Building Surveys, Bristol - L Joseph - May 2022
Promptness of response : Good price
Quality of service : Good quote will be going a head with survey.
Building Surveys, Somerset - D Rowe - May 2022Building Surveys - Stoke-on-Trent - K Belfield - May 2022
Building Surveys, Bedminster, Bristol, A Foster - April 2022
Homebuyer Survey, Devon - A Dawson - April 2022
Building Surveys, Torbay - L Killick - April 2022
Building Surveys, Bedfordshire - Y Pickavance - April 2022
Homebuyer Survey, Romsey, Hampshire - K Preston - April 2022
Building Surveys, Worcestershire - G Smith - April 2022
Building Surveys, Birmingham - R Ho - April 2022
Value for money : The report was thorough and informed my decision to pull out of the property purchase.
Building Surveys, Doddington, March, L Allchin - April 2022Building Surveys, Seaham - D Okoli - April 2022
Promptness of response : Made contact in less than 24 hours
Quality of service : Report received within a week and was comprehensive and understandable by a layman.
Value for money : Most expensive of choices supplied by localsurveyorsdirect.
Professionalism : Work completed on a timely basis.
Building Surveys, Bournmoor, County Durham - J Nicholson - April 2022Promptness of response :
Quality of service :
Value for money :
Professionalism :
Homebuyer Survey, Accrington, Lancashire - Leadbettet - April 2022Promptness of response : It was a quick and smooth process from identifying requirements to receiving report.
Quality of service : Excellent quality of report provided.
Value for money : There are a lot of items that need additional research I was hoping that would have been covered. Therefore I believe this area could be improved.
Professionalism : Very professional in all dealings.
Building Surveys, Plymouth, V Cope - April 2022Building Surveys, Darlington - J Jarvis - April 2022
Promptness of response : Excellent service , we received a comprehensive report in good time.
Building Surveys, Ormskirk, Barbara T - April 2022Promptness of response : First class responded straight away excellent service excellent and quotation waiting report
Quality of service : Still waiting for the surveyors report however they only went out to undertake the survey yesterday so very early days.
Value for money : As previously mentioned still awaiting the survey report which was only completed yesterday.
Professionalism : So far absolutely fantastic
Building Surveys, Doncaster, South Yorkshire, A Miller - March 2022Building Surveys, Huddersfield, West Yorkshire, R Mcmanus - March 2022
Building Surveys, Porstmouth - G Bratu - March 2022
Building Surveys, Luton - Mrs E Marshall - March 2022
Home Survey and Valuation, Exeter - M Goc - March 2022
Building Surveys, Teeside, I. Kirk - March 2022
Building Surveys, Whitley Bay - C Maddiosn - March 2022
Promptness of response : Rang the same day and the next day to offer their help
Quality of service : Did as we asked promptly
Value for money : Cheapest we found online and then offered us 10% discount
Professionalism : Very professional throughout
Building Surveys, Penistone, Barnsley, E Crossley - March 2022Promptness of response : Survey was booked within a week of enquiry. However the report took just over a week to be given to me which was not expected, hence the lower score here. Other than this, the service was great and I got a detailed report which met my requirements.
Homebuyer Survey, Barndon, County Durham, Uche - March 2022Promptness of response : Survey was carried out very promptly.
Quality of service : Report was detailed.
Building Surveys, Warrington - R Hamilton - March 2022Building Surveys, Weston-super-Mare, L. Smith - March 2022
Building Surveys, Sutton - M Lam - February 2022
Promptness of response : Very professional service from beginning to end.
Quality of service : They kept me informed at every step.
Value for money : Very competitive prices.
Professionalism : Great customer service.
Building Surveys, Shevington, Wigan, M Nelson - February 2022Building Surveys, Doncaster, M Carling - February 2022
Building Surveys, Yorkshire - G Cloake - February 2022
Building Surveys, Caerphilly - L Docherty - Feb 2022
Building Surveys, Market Drayton - A Ladds - Feb 2022
Building Surveys, Merthyr Tydfil - M Collins - February 2022
Value for money : Excellent value for money
Building Surveys, Dunscrift, Doncaster, K Mullineaux - January 2022Promptness of response : Very quick response to request and appointment made quickly.
Quality of service : Delivered what was asked for
Value for money : Good value
Professionalism : Good communication with office staff
Building Surveys, Barnsley - L Snelling - January 2022Commercial Surveys, Bristol - L Ng - January 2022
Homebuyer Survey, Hartlepool - C Dines - Jan 2022
Building Surveys, Bournemouth - G Gooch - Jan 2022
Promptness of response : As expected
Quality of service : I learnt nothing from this survey - the information was very generic
Value for money : Cheaper than others but you get what you pay for I suppose
Professionalism : As expected
Building Surveys, Torquay, Devon, D Fitzgerald - January 2022Promptness of response : They fitted me in as soon as they could at a very busy time. I think it was about 2 or 3 weeks wait.
Quality of service : Excellent detailed thorough report, clearly explained in 'layman's' language. Advice given and market valuation
Value for money : See above
Building Surveys, Devon - J Reeves - January 2022Promptness of response : Although they had an IT issue they arranged another survey date without charging me again
Quality of service : I was informed by the estate agent who opened and secured the property that the surveyor was on the premises for half hour. The surveyor reported that he inspected the garden from a distance so unable to give an accurate inspection regarding Japanese knotweed which was not present after I checked the garden myself.
Value for money : For the amount of money I paid I expected for a survey to be carried out thoroughly.
Professionalism : He contacted me via phone the day after the inspection and offered advice regarding asbestos and Japanese knotweed. I do feel surveyors should have further knowledge of these which would save separate inspections which showed no issues.
Building Surveys, Cwmbran, S Butt - January 2022Promptness of response : Yes it didn't take long for them to do the survey.
Building Surveys, Pontypridd - B James - December 2021Building Surveys, Bradford, West Yorkshire, F Hylton - December 2021
Building Surveys, Lancashire - P Blackett - December 2021
Electrical Reports, Port Talbot - D Marcenka - December 2021
Promptness of response : Very prompt but automated emails kept coming with the original quote telling me to respond quickly to get the survey done that week - even after I had accepted.
Quality of service : The price has been increased (almost double) since it was quoted. Suggestion that listing means greater work. Then a suggestion that old buildings need more attention. Listing and age are not at the same thing so I am at a loss as to why this increase was necessary. In addition the company did not make an attempt to get to the other side of the property though details for obtaining access were given. This side has gutters and downpipes that I want inspected. I asked for that but the administrator did not organise it and now I have to wait longer for a second appointment. No trust in the customer's judgement.
Value for money : Brought in the work with a reasonable quote and then doubled it!
Professionalism : Not got the report yet. First appointment was missed because they wanted to change the price. Third appointment will be needed because they didn't organise to see the other side of the property. I sincerely hope that the report will be useful. I have no criticism at this point of the actual surveyor - just the appalling administration of the company that coordinates it.
Building Surveys, Shrewsbury, Shropshire, C Mallett - December 2021Building Surveys, Northampton - L Hollowell - December 2021
Promptness of response : A quick reply to me with a quote.
Quality of service : They carried out the survey quickly and at a good price
Value for money : One of the more reasonable prices.
Professionalism :
Building Surveys, Cheadle, Cheshire, H. Lloyd-Smith - December 2021Promptness of response : Very quick response
Quality of service : Though I needed to wait for five working days after the surveying day, the report was very detailed and highlighted many areas that I should pay attention to.
Professionalism : The supplier was professional and gave detailed explanations on the places they think further investigation has to be done. Besides, the supplier provided their estimated value to me as a reference.
Homebuyer Survey, Sheffield, H K Chung - November 2021Promptness of response : The quote arrived quickly and date of survey was arranged quickly. However we had to wait longer that expected for the report to be sent to us. We were told 5/7 working days, after this time We called daily and it took 4 days of us calling to finally receive the report.
Quality of service : Survey was great, time scale was not.
Building Surveys, Stevenage, Hertfordshire, M Skelton - November 2021Building Surveys, Southport, R Sephton - November 2021
Building Surveys, Eastvile, Bristol, L Hardman - November 2021
Promptness of response : Excellent service. Prompt. Efficient. Friendly.
Building Surveys, Bristol - M Curtis - November 2021Building Surveys, Blackpool - L Christy - November 2021
Promptness of response : Excellent service, I would recommend
Building Surveys, Chessington, Surrey, K. Kuppuswamy - November 2021Building Surveys, St Johns, Wakefield, Kieran - November 2021
Building Surveys, Southampton, Hants, W Ford - November 2021
Promptness of response : Quick response and professional
Quality of service : Clear and detailed
Value for money : Nil
Professionalism : Nil
Building Surveys, Newcastle upon Tyne, K H Cheung - November 2021Professionalism : I was pleased with the professional and prompt response and the proposed fee was in line with other quotes. I did not follow through since the sale fell through due to matters beyond my control.
Building Surveys, Manchester - A Pojur - November 2021Promptness of response : Great service , very helpful quick service
Quality of service : Great service
Value for money : Very good value for money
Professionalism : Extremely professional ,great service
Building Surveys, Newport - G Jones - November 2021Building Surveys, Newport - C Gale - November 2021
Building Surveys, Southampton, Hants - Lloyd - November 2021
Building Surveys, Merthyr Tydfil - K Lewis - October 2021
Promptness of response : Good communication They advised they do not provide the service we are looking for - pleasantly surprised as people sometimes try to 'blag' it to secure a job
Quality of service : Didn't go ahead with them for reasons stated above
Building Surveys, Birmingham - M Hanif - October 2021Building Surveys, Wiltshire - C Derbyshire - October 2021
Building Surveys, Bedwell, Stevenage, L Ali - October 2021
Energy Performance Certificates (EPC) Walbottle, Newcastle upon Tyne, Dave - October 2021
Home Survey and Valuation, West Ardsley, Leeds, S Hui - October 2021
Building Surveys, West Ardsley, Leeds, Clarence - October 2021
Building Surveys, Hollywood, Worcestershire, J Yeomans - October 2021
Home Survey and Valuation, Cheylesmore, Coventry, Mr E Abbott - October 2021
Promptness of response : fine
Quality of service : great
Value for money : yes
Professionalism : ok
Homebuyer Survey, Copthorne, Shrewsbury - J M ARLISS - October 2021Professionalism : They really do take the full 5 working days to produce the report but it was comprehensive and very helpful.
Building Surveys, Domgay, Powys - L Davis - October 2021Promptness of response : Very prompt, professional and friendly communication
Quality of service : Report was completed quickly and comprehensively
Value for money : This was the most inexpensive quote I received
Professionalism : All dealings were very professional
Building Surveys, Pontypridd, Wales - N Marriott - September 2021Building Surveys, Bridgend - S Good - September 2021
Promptness of response : very quick follow up and Jessica tried to find the earliest time for the survey. After I had received the report I emailed Jessica to make an appointment to speak with the surveyor. I was very pleasantly surprised when the surveyor (Peter) called me within half an hour of my request
Quality of service : Even though I wasn't there, the quality of the report made it clear that Peter ( My surveyor in Newcastle) did a very thorough job. The report contained lots of photos so I could see exactly what he had identified. Peter was very knowledgeable and went through the report and discussed and clarified all the queries I had. A top class service.
Value for money : I shopped around and this was the best quote and it included things other companies were charging much more for.
Professionalism : I found them very professional but really approachable whenever I called or emailed they were very happy to answer any questions
Building Surveys, Newcastle upon Tyne - Habiba - Spetember 2021Value for money : Quite expensive.
Building Surveys, Dudley, Z Nash - September 2021Promptness of response : Very quick to respond.
Quality of service : Report was written very well
Value for money : Good value
Building Surveys, Llandegla - Mr W Nailen - August 2021Promptness of response : Very favourable quote. Nearly got my custom. Friendly, helpful and prompt,
Building Surveys, Barnsley, South Yorkshire, J Bailey - August 2021Promptness of response : Quick connection
Quality of service : No problems surveyor quickly appointed
Value for money : Good survey results
Professionalism : No problems whatsoever
Homebuyer Survey, Kidderminster, Worcestershire, R Kerigan - August 2021Building Surveys, Lewistown, Bridgend, G McHarrie - August 2021
Building Surveys, Stafford, Staffs, T Powell - July 2021
Building Surveys, Southampton - B Lewis - July 2021
Building Surveys, Salisbury - R Bell - July 2021
Promptness of response : They were very quick to communicate, offered quotes after assessing my needs (as they perceived them) and they did not push for their most expensive service by default.
Quality of service : Very communicative, very helpful, patient with my enquiries.
Value for money : Great quality of service, great quality of the report, and at what I consider to be a fair and competitive price.
Professionalism : Absolute professionalism at all levels.
Building Surveys, London - D Batsalas - July 2021Building Surveys, Preston - A Hao - July 2021
Quality of service : The report took 8 days to arrive and only after I made a phone call. As I only received it Tuesday evening and it's 133 pages long, you have not given me time before asking for this review for me to be able to give valid feedback.
Building Surveys, Pontypridd, Rhondda Cynon Taff, G Williams - June 2021Building Surveys, Stone, Staffordshire, A. Stonier - June 2021
Promptness of response :
Quality of service :
Value for money :
Professionalism :
Homebuyer Survey, Staffordshire - FAllen - June 2021Promptness of response : Promptly responded and gave helpful advice over the phone, however not available to do the survey for 3 weeks so went will alternative surveyor.
Building Surveys, Derbyshire, Cheshire, L Keightley - June 2021Building Surveys, Bradford, West Yorkshire, C. Black - May 2021
Building Surveys, Smallthorne, Stoke-on-Trent, A Abbasi - May 2021
Promptness of response : I had the survey done within days of me booking
Professionalism : I was very pleased with the service start to finish and would definitely recommend to anyone
Building Surveys, Tonypandy, C Carmody - April 2021Promptness of response : A date & time for the survey was arranged within 24 hours.
Quality of service : A detailed survey was carried out & was delivered to me by email with clear explainations.
Value for money : I felt assured that the surveyor had been thorough in his work when i read the report. Worth the money spent.
Professionalism : I felt valued as a customer at every step of the process. A lovely guy named Steven spoke to me on the phone & told me all i needed to know. I found him completely honest & trustworthy.
Building Surveys, Castleford, West Yorkshire, K. A. Cave - April 2021Building Surveys, Boscombe, Bournmouth, R Hughes - April 2021
Building Surveys, Southsea, Hampshire, Mr J Bolton - April 2021
Building Surveys, Thorton-Cleveleys, Lancashire, C. McCready - April 2021
Promptness of response : Amazing and quick
Quality of service : Very good and timely
Value for money : Good value and reasonably priced
Professionalism : Professional, outstanding service
Homebuyer Survey, Wakefield, West yorkshire, S. Kellett - April 2021Quality of service : Would definitely use again , well worth the cost .
Value for money : Gave a very detailed report , I am so glad I used this service as no one seemed bothered what I was intending to purchase as no mortgage was required , so I'm pleased I took the decision to have a detailed report on the property that I have decided to not to proceed with the purchase as it showed me things I would never have noticed .
Building Surveys, Sheffield, K Betts - March 2021Value for money : My husband had also made enquiries independently of me (as we were both looking for surveyors) and between us, we ended up with 4 or 5 different quotes.
Building Surveys, Whitley Lower, Kirkless, C Woodward - March 2021Building Surveys, Allington, Wiltsure, H Charlesworth - March 2021
Building Surveys, Wallington, Surrey, D.OGorman - March 2021
Promptness of response : Immediate response was given to my requirements once given out
Value for money : The surveyor's extensive time on the property carry out detailed work warranted the fee.
Professionalism : During this covid period every step was taken by the surveyor in wearing PPE Whilst in the property
Building Surveys, South Croydon, Greater London, V Hoilett - March 2021Promptness of response : Fast response received but unfortunately we didn't follow up
Building Surveys, Bradley, Stoke-on-Trent, Jberry - March 2021Promptness of response : Polite and , responsive.
Quality of service : Did not use them.
Value for money : Price comparison, to their competors was more or less the same.
Professionalism : In what they offered, over the phone.
Building Surveys, Birmingham, N Harvey - February 2021Promptness of response : They Responded, And kept in Contact Through out.
Quality of service : Very Thorough Service.
Value for money : Service was Excellent, And Would have Saved me Thousands on Value of Property.
Professionalism : They kept us informed, And made an Excellent Report on The Property we we're Interested in.
Building Surveys, Ellesmere, Shropshire, D Rance - February 2021Promptness of response : Sent an email within about half an hour
Quality of service : Not the cheapest and not the shortest lead time, but reading their feedback assured me of a quality and professional service, and thats exactly what I got
Value for money : Mid range on price but first class service and a 70 page report with the opportunity to ask the surveyor to look at specific areas of concern.
Professionalism : Well organised and a great all round service - I would recommend
Homebuyer Survey, Newcastle upon Tyne, P. Pidgeon - February 2021Building Surveys, Croston, Lancashire - Mrs Dodd, Feb 2021
Promptness of response : Fast, professional response
Quality of service : Excellent report.
Homebuyer Survey, Oswestry, Shropshire. A.Smithers - December 2020Homebuyer Survey, Aberdare, A Hyett - January 2021
Quality of service : Flagged and noticed alot of small and a few major issues we didn't see. Detailed reports with pictures advice odd few rough estimates of how much it would cost to rectify alot of information I wasn't expecting.
Building Surveys, South Kirkby, I WRAY - January 2021Promptness of response : They were very professional and dealt with my inquiry very quickly.
Quality of service : The report was very thorough and informative
Value for money : The report was excellent
Professionalism : Very impressed with my dealings with coseyhomes
Homebuyer Survey, Aberdare, Erika N - December 2020Building Surveys, Shrewsbury, S C Cattrell - December 2020
Promptness of response : Very good communications clear service structure and prices awaiting actual survey to take place
Quality of service : Awaiting survey
Value for money : Awaiting survey
Professionalism : Awaiting completion
Building Surveys, Washington, R Newman - December 2020Building Surveys, Stevenage, Herts, J Inns - November 2020
Value for money : Estimate was £150 above others i received
Building Surveys, Gillingham, Kent, R Da Costa - October 2020Quality of service : Booked me in quickly for a survey and were able to produce the report within a reasonable time frame. They also were happy to discuss the report afterwards also. I would highly recommend.
Building Surveys, Sutton, Greater London, F Ahmed - October 2020Promptness of response : Came back quickly.
Quality of service : Were the cheapest quote although that wasn't why I choose them and the service was prompt and efficient.
Value for money : See above
Professionalism : Easy procedure and good report
Building Surveys, Pulborough, I Thomas - October 2020Promptness of response : Very efficient and professional
Building Surveys, Chessington, Greater Manchester, A Fletcher - October 2020Building Surveys, Dudley, West Midlands, L A Carder - October 2020
Promptness of response : We were pleased at the prompt and helpful exchange of correspondence with Cosey Homes and the subsequent conduct of the survey.
Quality of service : The Survey Report was very informative and gave us a good indication of the scope of maintenance that will be required for the house that we are buying.
Value for money : It is considered that the financial outlay was a good investment and represented value for money.
Professionalism : The Cosey Homes Surveyor was very professional and provided a verbal summary, by phone, of his findings at the conclusion of his work on the same day. The Survey Report was received in good time and has given us direction as we progress towards our house move.
Building Surveys, Rogerstone, Wales, M Smith - October 2020Building Surveys, Yardley Gobion, Northamptonshire, V Godden - September 2020
Homebuyer Survey, Lyneal, Shropshire, Mrs S Barnes - September 2020
Promptness of response : Got immediate answers to my questions
Quality of service : Report was provided as promised
Building Surveys, Ossett, Harold B - September 2020Building Surveys, Staines-upon-Thames, London, L O'Brien - September 2020
Promptness of response : Instant communication and follow up.
Building Surveys, Broseley, Shorpshire, C Urquhart - September 2020Homebuyer Survey, Hemel Hempstead, Herts, T Devine - September 2020
Homebuyer Survey, Barry, Wales, P Maguire - September 2020
Building Surveys, Southport, Paul - August 2020
Quality of service : Brilliant report and had a break down of costs, which was just what I wanted to see
Value for money : Not the cheapest one available, but had the best looking report.
Building Surveys, Leeds, E Dobson - August 2020Homebuyer Survey, Prestatyn, Wales, S Jones - August 2020
Promptness of response : Very quick in the current circumstances
Quality of service : Lots of photos and very good explanations
Building Surveys, Rogerstone, Wales - Sandra - August 2020Promptness of response : We have happy with the service.
Quality of service : Yes
Value for money : Yes
Professionalism : Yes
Building Surveys, Swansea, Wales, B Presgrave - August 2020Promptness of response : Responded very quickly
Quality of service : The survey was full of useful general information and was much fuller than I remember from our experience of 23 years ago with another firm. There were some suggestions about jobs that may need to be done in the future but even more important they highlighted more urgent problems that we can address as soon as we move in. The report was very specific and photos were attached so we could see what they were getting at and that due care and attention had been taken on examination. The report was sent to us in the time frame as promised.
Value for money : The price charged was very much in line with that of other companies and seemed to be reasonable.
Professionalism : My only negative was that we felt a little stressed over the payment as it was required immediately sometimes people need a day or two to organise their finances.
Building Surveys, Buntingdon, Hertfordshire, P Perry - August 2020Promptness of response : Prompt response!
Value for money : Competitive rate!
Building Surveys, Bournemouth, Dorset, Michelle H - August 2020Promptness of response : Great friendly service.
Quality of service : Very detailed survey
Building Surveys, Crawley, West Sussex - Stefan - August 2020Building Surveys, Botley, Hants, O Gyimah - July 2020
Homebuyer Survey, Thornton, Lancs, G Woolley - July 2020
Promptness of response : Excellent all round service. Enquired about the survey and received an appointment to carry out survey the following week.
Quality of service : Very thorough survey provided with plenty of photos to back up all points raised and areas mentioned in the report.
Value for money : Great value and cheaper than all other quotes received.
Professionalism : Very freindly professional service.
Building Surveys, Marston Green, Birmingham, M Bell - July 2020Building Surveys, Alcester, Warwickshire, F Greenwood - July 2020
Building Surveys, Peterborough, D Forrester - July 2020
Homebuyer Survey, Portishead, North Somerset, A Hutton - July 2020
Building Surveys, Worthing, East Sussex, A Ongsakul - July 2020
Homebuyer Survey, Stevenage, D Hayman - July 2020
Home Condition Surveys. Mr Linge, Stevenage, June 2020.
Building Surveys, Great Sankey, Warrington, C Earps - June 2020
Promptness of response : They got in touch very quickly and explained how things happen.
Quality of service : They suggested a survey date which I was happy with. They agreed they would contact the estate agents to confirm the date with the property sellers. The survey took place on the date agreed.
Value for money : The price was very similar to others. I chose Cosey Homes because they could do the survey before anyone else.
Professionalism : All went well except the survey report arrived 7 working days after the survey rather than the 5 working day timescale advertised but the report was very thorough and the delay didn't affect the purchase of the property.
Homebuyer Survey. Mr L Fragle, Chelmsford, June 2020.Promptness of response : Cosey homes contacted me sorted out a date for survey and sent me a receipt for payment very quickly however I never received a confirmation of payment or an update on if the survey was going ahead due to covid 19 until I received my finished survey. I feel they could have been better with their correspondence, however I was happy with the job they did and would use their services again.
Homebuyer Survey, Lytham St Anne's, Lancashire, K Poole - April 2020Building Surveys. Naima A, Charing Cross, London, April 2020.
Building Surveys, Fleetwood, Lancashire, B Andrews - March 2020
Promptness of response : Company were quick to follow up the quote with an email
Quality of service : Andrew called for a quick debrief after he'd completed the survey - very happy with service
Value for money : Very competitive quote
Professionalism : Report arrived 1 day early
Building Surveys. S Fulgoni, Chepstow, March 2020.Building Surveys. M Hogan, Sheffield, March 2020.
Building Surveys. B Scarlett, Oxford, March 2020.
Quality of service : The report I received was extremely detailed and Steve turned it around extremely quickly.
Value for money : This was the best value for money. By far the cheapest but had the best reviews, the admin lady was very helpful and responsive. The booking to attend the property was seamless. Steven was booked in for the same week and within 5 working days I had the report back to me and with my solicitor. Would definitely recommend!
Professionalism :
Homebuyer Survey. V Mottershead, Wirral, March 2020.Promptness of response : Contacted me almost immediately after my request. Quick and easy emails. Very impressed.
Quality of service : From the first to the last contact I can't fault this company. Survey report was excellent.
Value for money : I think I paid a fair price for what I got.
Professionalism : Very happy with the whole service. Will certainly use it again in the future.
Building Surveys, Y Barri, Wales, N Morgan - March 2020Promptness of response : Very professional,and quick Valuation.
Quality of service : Very professional.
Value for money : Very professional and good value for money.
Professionalism : Very professional.
Valuation Surveys ( Domestic), Evesham, Worcestershire, G Zukowski - March 2020Quality of service : Had to wait a long time For the survey & they don't appear to be local Survey to be done on the 4th February
Value for money : Ok so far
Professionalism : Ok so far
Building Surveys, Bexley, J Trezel - February 2020Homebuyer Survey, Rochdale - Beth - February 2020
Promptness of response : I contacted them on the Tuesday and two days later they were able to do the survey for me.
Quality of service : I had a verbal report over the phone from the surveyor and an in depth paper report 5 days later, which I was very impressed with.
Value for money : It was a very fair price for the work carried out.
Professionalism : All the people I spoke to were very pleasant and helpful.
Building Surveys, Oswestry, Shropshire, S Davies - February 2020Building Surveys, Llanidloes, Powys, M Jones - February 2020
Building Surveys, Shrewsbury, A Jarman - February 2020
Building Surveys, Newcastle-under-Lyme, D Holah - February 2020
Promptness of response : Prompt reply won my custom
Quality of service : They were excellent throughout
Value for money : Quote was competitive
Professionalism : Highly professional. I received a thorough report and was very satisfied with the service
Homebuyer Survey, Weston-super-Mare, Somerset, A Logan - February 2020Promptness of response : Good initial customer service (Morgan)
Quality of service : The report provided was not what I was expecting and was in no way helpful. It included large blocks of information that seemed to have been extracted from a text book and were not specific to my home. The recommendations seemed to be a series of disclaimers that provided very little guidance or insight to what I would hope the report would provide.
Value for money : I shared the report with different people to take their views and the comments I received from everybody all agreed this report was in no way helpful to assess the state of the building in order for me to make a decision on the purchase. In the end I had to get professional advice elsewhere.
Professionalism : I never got a call back to check on the level of satisfaction.
Homebuyer Survey, Kimpton, Herts, P Holland February 2020Professionalism : They were very professional and it was a good comprehensive report
Homebuyer Survey, Birmingham, S Lowe - February 2020Quality of service : Was actually quite surprised by the sheer number of photos that were contained within the report. A huge difference from when we commissioned a similar type of report some 10 years ago.
Value for money : The nature of these type of homebuyer reports maybe of a standard template format which, depending on the competition, can be as much as £100 more expensive, albeit, three or four of the potential competitors, were received within £20 cost difference.
Professionalism : The company contact was fine, explained the time period involved and delivered the specified report as agreed. No issues. Everything progressed as explained.
Building Surveys, Caerdydd, Wales, Mr Davies - February 2020Building Surveys, St Helens, Merseyside, Ms K Painter - February 2020
Homebuyer Survey, Bexley, Kent, B Bura - February 2020
Promptness of response : Survey was done the next day and the surveyor called and discussed it that same day.
Building Surveys, Gwynedd, B Watts - January 2020Promptness of response : Was very prompt and friendly with a quote.
Quality of service : Had the survey and report within a week.
Value for money : Had a good offer on which made it cost less than I first thought.
Professionalism :
Building Surveys. R Atkinson, Southampton, January 2020.Promptness of response : Contact was made within a couple of minutes
Quality of service : Service was prompt and report appears very concise
Value for money : The price quoted was good value for money compared to other quotes even though they were a local company
Professionalism : The time I spent talking to the surveyor was helpful and he was happy to give advice and explain matters
Building Surveys, Isle of Anglesey, P Keeley - January 2020Value for money : Certainly they wtete more expensive than some other quotes. That said we were looking for a specific kind of report. So expected to pay more.
Homebuyer Survey, St. Athan, Vale of Glamorgan, M Squires - January 2020Promptness of response : Got back to me very quickly and even offered a deal on the price!
Quality of service : The booking was booked in quickly & efficiently and was no trouble on my end.
Value for money : Really good price!
Professionalism : Very professional. Called on the day before doing the report and asked us a few questions to tailor the report to us personally.
Building Surveys, Milton Keynes, N Dennis - January 2020Promptness of response : Xmas and New Year did get in way, but survey was done quickly even so.
Quality of service : Very comprehensive report.
Value for money : Good, clear report delivered quickly.
Professionalism : Very pleasant reception staff.
Building Surveys, Southport, Merseyside, C Grab - January 2020Promptness of response : Quick service
Quality of service : Kept me informed at all times
Value for money : Offered a 10% discount good value
Building Surveys. A Watts, Pontypridd, January 2020Building Surveys. J Green, West Byfleet, December 2019.
Building Surveys. P Seivewright, Consett, December 2019.
Promptness of response : A swift response
Quality of service : A very thorough report supported with photos and explanations - 100 page building survey review. Highly recommend.
Value for money : Very affordable.
Professionalism : Appointment offered, arranged and executed very quickly - thank you.
Building Surveys, Llangaffo, Robin - December 2019Promptness of response : Swift response and surveyor was on site within a few days of the request.
Quality of service : The surveyor did a good professional job and the report quality was very good. The only let down was that the report took 2 days longer than the promised 6 working days from the survey.
Value for money : Reasonable compared to competitors
Professionalism : Met the surveyor on site and he was very professional and helpful.
Building Surveys, Ilkley, Paul - December 2019Great service. Survey was completed within 48 hours of the request with a chat straight after the survey with initial thoughts. Detailed report followed after 5 working days. Surveyor was happy to discuss points further over the phone. Advice was great and would definately use again.
Building Surveys, Dudley, Craig - December 2019Quality of service : As promised the survey report was provided within 5 days.
Building Surveys, Wrexham, North Wales, J Ali - December 2019Building Surveys. D Chatfield, Greenhithe, December 2019.
Commercial Surveys. J WALKER, Weymouth, December 2019.
Building Surveys. D Garrick, Fareham, November 2019.
Promptness of response : They responded quickly whenever I got in touch.
Professionalism : I was kept waiting for some time for the survey and it went over the timescales given.
Homebuyer Survey, West Yorkshire - Mohammed - November 2019Building Surveys, Romford, Essex, G Currie - November 2019
Building Surveys, Peterlee, Simon - November 2019
Quality of service : Very helpful and informative survey completed in very good time.
Building Surveys. Ms Toop, Shrewsbury, November 2019.Promptness of response : Very prompt service
Quality of service : Very thorough
Value for money : Very happy with price
Professionalism : Very professional would definitely recommend
Structural Inspection, Ely, Cambs, S Pollard - November 2019Building Surveys, Southport, Phil - November 2019
Structural Inspection, Saint Neots, Anthony - November 2019
Homebuyer Survey, Dunstable, Linda - November 2019
Promptness of response : We had a visit within 4 days
Quality of service : Good service and pleasant communication from their office. The surveyor (in Newcastle) was great. He spent a few hours doing a thorough inspection for a Specific Structural Report - we had cracks appearing in the walls. He was knowledgeable and helpful and produced a 42 page (!) report for us which arrived a week later. There were diagrams and photographs of each area of concern, together with advice as to the way forward and how to monitor the situation.
Value for money : I was very surprised at the amount of time and work carried out for a very good price indeed.
Professionalism : Nice people to deal with and swift paperwork production. We paid up front by credit card and everything went well.
Structural Inspection, Wolsingham, Durham, Mrs A Holdsworth - November 2019Homebuyer Survey, Epsom, Surrey, J Guiret - November 2019
Building Surveys, Worthing, Jane - November 2019
The survey was arranged quickly and we received the written survey, which was very thorough, within a week. I had to chase the promised telephone quick report but I was given a lot of useful information over the phone - enough to make a decision to proceed. I would recommend Cosy Homes
Homebuyer Survey, Market Rasen, Philip - November 2019Building Surveys, Stafford, Peter - November 2019
Value for money : Can't comment yet as survey done but the report has not come through as yet.
Professionalism : The person we dealt with over the phone was very helpful,efficient,polite and courteous.
Energy Performance Certificates (EPC), Brighton, Mrs Nye - November 2019Homebuyer Survey. Karen, Southport, November 2019.
Homebuyer Survey, Mold, Michael - November 2019
Conveyancing Buying, Solihull, Karen - November 2019
Building Surveys. Mr English, Malpas, October 2019.
Homebuyer Survey. Peter, Doncaster, October 2019.
Building Surveys. C Murray, Penmaenmawr, October 2019.
Building Surveys, Poole, James - October 2019
Promptness of response : quick reply
Quality of service : good quality service
Value for money : was on a low price small property all one property that had been converted into 2 small shops one flat one storage area
Professionalism : was far too expensive for property price it may have took 20 minutes to survey then a report to follow
Commercial Surveys, Peterlee, County Durham, A Yeates - October 2019Homebuyer Survey, Abergele, Susan And John - October 2019
Promptness of response : Cosey Homes carried out a Homebuyers Survey for one of our Trust Properties.
Homebuyer Survey, Hounslow, Greater London, J Haslehurst - October 2019Very easy to talk to, excellent feedback on report.
House Survey, Penclawdd, J.Hollands - October 2019Promptness of response : Responded to my query very quickly
Quality of service : really pleased with the quality of the report provided.
Value for money : Report detailed more than i had expected from looking at other providers
Homebuyer Survey, Brixworth, Chris - September 2019Homebuyer Survey, Stockport, J Darbyshire-Walker - September 2019
Promptness of response : I was extremely impressed by the professionalism of Cosey Homes, they were very helpful and they carried out the survey very promptly. Any questions I had about the survey were answered immediately. All communication with the company was very easy and always very prompt. The survey report was extremely detailed and went into every detail. I was very impressed with their service and told them I would definitely recommend them to anyone who needed a building survey. A very pleased customer.
Quality of service : Every single part of the house was surveyed in detail and photos were also taken, I was very pleased with the quality of service I received and any questions I had were answered immediately.
Value for money : I thought the cost of the survey was very reasonable.
Professionalism : I dealt with the same lady in the office and she was excellent and kept me up to date at all times.
Building Surveys, High Wycombe, Marian - September 2019Promptness of response : Quick response and efficient service.
Quality of service : Slight delay in receiving report, but not a big issue. Report was comprehensive and thorough. Easy to understand with clear language used.
Value for money :
Professionalism : No problems.
Homebuyer Survey, Gateshead, Ian - September 2019Late delivery of report, but good quality.
Homebuyer Survey, Bristol, Marc - September 2019Promptness of response : Very quick to reply with details of their services
Quality of service : Got survey done in a very quick turnaround
Value for money : Their price was very competitive and I chose them on that basis
Professionalism : Quick to respond to emails and any enquiries I had along the way. Would highly recommend
Building Surveys, Worthing, Veronica - September 2019Building Surveys. C Gontijo, Camberley, September 2019.
Promptness of response : I believe only due to their service demand I needed to chase them up for the results but once I called they apologised and sorted it out by the end of the day.
Value for money : I believe there were slightly cheaper options but the reviews were superior for this company.
Building Surveys, Newcastle upon Tyne, Michael - September 2019The survey was very detailed. Bt too detailed in some ways, hard to understand what was good or bad in places. There was 91 pages, after reading it all and looking at the photos, the actual part that was really important was not until pg 88 or there abouts.
Building Surveys, Pontypool, Linda - September 2019Home Condition Surveys, Manchester, P Booth - September 2019
Fantastic service. I would use them again, and strongly recommend their services to others
Homebuyer Survey, Prestatyn, Malcolm - September 2019Building Surveys, Cheltenham, Glous, C Brant - September 2019
Promptness of response : Rang up within a short time of original enquiry
Quality of service : Able to do the survey quickly as we required
Professionalism : Report was clear and informative. No issues in contact with head office
Building Surveys, Loppington, Ian - September 2019Building Surveys. D Webster, Huddersfield, September 2019.
Conveyancing Buy/Sell, Gloucester, Stephen - August 2019
Building Surveys. J Washbourne, Lydney, August 2019.
Promptness of response : Very good communication
Quality of service : Very detailed report
Homebuyer Survey. A Ahmed, Hoddesdon, August 2019.Promptness of response : An extremely prompt service
Quality of service : The HomeBuyers survey was arranged very quickly once payment was made. I await the report although have been advised when to expect it. Also I was emailed to advise the sellers moved the survey by one day. This was great communication.
Value for money : The rates vary greatly for (in my opinion) the same outcome. Cosey Homes had good reviews so I decided to use them rather than any other surveyor.
Professionalism : I could comment further once I receive the report but no complaints for the service I've receive so far.
Homebuyer Survey. T Graham, Newcastle upon Tyne, August 2019.Quality of service : We did not use this company as we felt they were over priced
Value for money : They wanted £1400 for a homebuyers survey. The company we used were £650 for a full structural survey.
Professionalism : Constant pestering even though I told them they were too expensive.
Homebuyer Survey, North Hykeham, Lincoln, R Taylor - August 2019Promptness of response : Everything going smoothly.
Homebuyer Survey, Sheffield, Brian - August 2019Quality of service : Only comment report took a week to reach us. Have to say worth waiting for. EXCELLENT.
Building Surveys. J Booth, Barnard Castle, August 2019.Homebuyer Survey. K Taylor, Maidstone, August 2019.
Building Surveys. A McLaren, Eastleigh, August 2019.
Building Surveys. Mari Still, Seaford, August 2019.
Homebuyer Survey. S Beale, Southampton, August 2019.
Building Surveys, Southampton, Hants, J Leal - August 2019
Building Surveys. P Hutchison, Burnley, July 2019.
Promptness of response : cosey homes were thorough through out
Quality of service : covered all aspects of the survey well
Value for money : price was competitive
Professionalism : quick at getting the survey booked,all correspondence was swift
Building Surveys. M Turner, Bristol, July 2019.Homebuyer Survey. S Sandiford, Morpeth, July 2019.
Quality of service : Failed to forward the report within the agreed timescales
Architectural Design- Extension (1 storey), Wannock, East Sussex, C Povey - July 2019Building Surveys, Northampton, Gwen - July 2019
Homebuyer Survey. A J Parkinson, Chorley, July 2019.
Promptness of response : Very positive experience from the first telephone call. Staff knowledgeable and helpful.
Quality of service : Good quality report, highlighted all issues in a readable format well explained and backed up by photos.
Value for money : Inspection carried out and report completed and received within the agreed 5 days. Excellent communication all queries answered immediately.
Professionalism : Effective and prompt communication, all staff were efficient and helpful from the outset.
Homebuyer Survey. P Fogg, Leeds, July 2019.Building Surveys. M Cartwright, Southampton, July 2019.
Building Surveys, Shrewsbury, Shropshire, J Chappell - July 2019
Building Surveys. R Wyatt, Bristol, July 2019.
Promptness of response : Had survey done on 20th June. Its now 1st of July and I've still not had any paperwork regarding said survey
Quality of service : They grab your money straight away but are really slow at providing what I paid for
Value for money : Good price for survey but as yet I'm still waiting to receive info on what I paid for
Professionalism : Seem to be professional
Homebuyer Survey, Rotherham, Nathan - July 2017Promptness of response : Although I was quoted 5 working days from the date of the survey being carried out to getting the report, in my case I only received the report 7 working days later.
Value for money : This was one of the most competitive quotes.
Professionalism : Whilst most of the time I was treated well, the delay in actually obtaining the final report has led to a lower rating.
Homebuyer Survey, Caterham, Surrey, M Moosa - June 2019Building Surveys, Bridgend, Wales, D Russell - June 2019
Promptness of response : I was pleased to have received telephone contact from the surveyor from Cosey Homes Chartered Surveyors highlighting causes for concern which will be followed up by a hard copy.
Quality of service : As above.
Value for money : Yes, because I was able to voice my concerns which was laid to rest.
Professionalism : As above.
Building Surveys, Southend-on-Sea, Azalee - June 2019Value for money : This was a very reasonable priced quote.
Professionalism : I was thoroughly impressed with this company from start to finish. I was dealt with in a highly professional manner, and received the home report at the end of he five days, as promised. Would definitely recommend and use again myself.
Building Surveys. Mrs Collins-Greer, Otterbourne, June 2019.Professionalism : Antony Reese was my surveyor and I am happy with the outcome
Structural Inspection, Solihull, West Midlands, Mohamad - June 2019Building Surveys, Newcastle, Fan - June 2019
Quality of service : A swift reply and competitive quote provided
Commercial Surveys, Blandford Forum, Dorset, R Wicks - June 2019Promptness of response : Very quick to respond
Quality of service : Report was excellent. Very detailed and comprehensive accounts and advice
Value for money : Had discount for having a survey and valuation together, which other companies could not provide
Professionalism : Excellent communication. Very helpful, professional and friendly staff
Building Surveys Llantwit Major, Mary Withers - June 2019Building Surveys. R Osgathorpe, Blandford Forum, May 2019.
Building Surveys. C Foster, Maidstone, May 2019.
Structural Inspection, Crook, Keith - May 2019
Building Surveys. Mrs H J Cooper, Deeside, May 2019.
Promptness of response : Small delay in returning the report to me. Booking the survey was very prompt.
Building Surveys. A Mehmeti, Stevenage, May 2019.Promptness of response : Easily contacted, quote revised quickly and booked in a quick,efficient and friendly manner.
Quality of service : The surveyor called back in advance of the report and was very descriptive and helpfull
Building Surveys, WELLINGBOROUGH, A Shakeshaft - May 2019Well a report of 73 pages very detailed report of all findings.
Homebuyer Survey, Worksop, Jennifer - May 2019Structural Inspection, MANCHESTER, M Abughalia - May 2019
Homebuyer Survey, STAFFORD, A Sheppard - May 2019
Homebuyer Survey, Coventry, Lesley - May 2019
Although the survey was organised quickly they did not send the report within the 5 working days as promised. When I contacted them about this they sent the report within 2 hours which suggests they could have provided it sooner.
Building Surveys,Telford, Maureen - May 2019Promptness of response : The company could fit me in at very short notice which was much appreciated. However I did have to chase a few times to get the report, which arrived at the end of the seventh working day after the survey (as opposed to the fifth). This was frustrating but not a major concern.
Quality of service : The report was very helpful, it would have been helpful to have been able to address the surveyor directly to answer any queries.
Homebuyer Survey - Ursula, Hitchin, April 2019.Promptness of response : Acknowledgement straight away
Quality of service : Very informative
Value for money : Not the cheapest but value for money. Very professional and thorough
Building Surveys. M Barnes, Frodsham, April 2019.Promptness of response : Quick response. Prompt survey. Thorough report. Very happy.
Homebuyer Survey, HYTHE, Southampton, V May - April 2019Promptness of response : They responded quickly to my survey request, and got it booked in within a week. They said I would receive my survey report within 5 working days of the survey being carried out, however they missed this deadline.
Asbestos Survey, Bristol, J.Fox - April 2019.Homebuyer Survey. P Barrett, Neath, April 2019.
Homebuyer Survey, CHESTERFIELD, J Turne - April 2019
Promptness of response : Good quick service.
Quality of service : Very good
Value for money : Average
Professionalism : They were.
Homebuyer Survey. R. Clews, Northampton, April 2019.Professionalism : My first choice of surveyor due to the online reviews for their work, unfortunately they were unable to fulfil the request due to staffing issues in my area. However, their response to my initial enquiry was quick, polite and allowed me to move on to find another provider.
Building Surveys, ROWLANDS GILL, N Ellison - MARCH 2019Promptness of response : I chose this surveyor because they could do the survey promptly with the report within 5 days, it was done on the day promised but then it took 11 working days to receive the report. I received a phone call on day 5 saying it was delayed and would be a day or so longer.
Quality of service : The report seems to be of a good standard.
Value for money : Given the very high cost of the survey, the delay with the report means that I don't consider it good value for money.
Professionalism : Promised deadlines were not met. Poor communications, I was not kept informed, I had to chase them for progress. Building Surveys, MATLOCK, K Worf - March 2019 Response from Cosey Homes:
"Dear Customer, thank you for your feedback. Please accept our apologies for the report being delivered outside of the previously advised timescales and for any inconvenience caused by the delay. We do always endeavour to deliver reports within a five working day period, however in this instance we were unable to do so. Please feel free to contact me @ Jake@coseyhomes.co.uk to discuss this matter further. Kind regards, Jake Scraggs"Building Surveys, Thornbury, Tracey - April 2019
Promptness of response : Very quick turnaround, and at competitive pricing too.
Quality of service : Full report issued that highlighted problems effectively
Value for money : Competitive pricing
Building Surveys. M. Wan, Southampton, March 2019.Promptness of response : They quoted via email within a couple of hours of my request with yourselves. When I phoned them they to go ahead they came back to me giving me a day suitable the following week and then would email their terms of engagement and stated I would have to pay upfront. I didn't hear from them so chased it up the following Tuesday (the day before the survey was due) They had somehow sent the terms to an incorrect email address. This was rectified quickly and the survey went ahead as planned.
Quality of service : The survey report should have been with me after five working days, ie the following Wednesday. I called late that afternoon to be told they had spoken to the actual surveyor and he was running late with the report and it was to be sent to them Thursday pm and would then need to be quality checked, so would be with me late Thursday or Friday am. Mid afternoon on Friday I called them again to be told it would now be delayed till Monday morning but they had already spoken to the surveyor and he would give me a call with the top line info from the report. I didn't get any call. The report landed with me on Monday at 12.30pm. Since the report was sent I have dealt with their customer services and found their responses to be prompt although the reason for no phone call was not really acceptable given they knew they were already two days over the schedule agreed in their own terms and they knew I was frustrated by their lack of initiative dealing with the delay.
Value for money : They were not the cheapest quote nor were they the most expensive but overall I think it was a fair price. Having said that, one of the others dropped their price after I had engaged with Cosey. If the other company had quoted that price originally I would most probably have gone with them.
Professionalism : I think the content of the report was as detailed as I expected. It was clear to understand and after being offered the opportunity to discuss a number of points with the surveyor, he called me. He apologised for the delay and was very helpful answering my questions.
Building Surveys, West Lancs- Neil - March 2019Very thorough report. Made me really glad I went for the full structural survey
Structural Inspection, Corby, Susan - March 2019Building Surveys, Preston Brook, Ian - March 2019
Expert Witness Surveyor SUNDERLAND, F Johnson - March 2019
Promptness of response : This firm rang within an hour and quoted a good price.
Quality of service : Gave a comprehensive survey on the house,but also mixed in were parts of a survey from someone else's house.When told it was rectified.
Value for money : Apart from the mistakes it was a good survey.
Professionalism : As soon as the mistakes were registered,they were rectified within a day.
Building Surveys, PONTEFRACT, West Yorkshire, K Embleton - March 2019Promptness of response : Cosey Homes were very prompt with their response, sending an example surveyors report, which was really helpful.
Quality of service : The Building survey was very comprehensive, 72 pages to be exact.
Value for money : They were also the most competitive when it came to price and were able to arrange a survey within 3 days of contacting them.
Professionalism : There was a delay of a few days for the verbal feedback and the report took over 9 days to receive but it was worth it.
Building Surveys, EAST MOLESEY, Surrey, M Inskip - March 2019Quality of service : Although the service was quick they didn't supply the survey in the timescale they promised but were only a few days late so not really a problem although I had to chase them
Building Surveys BARNSLEY, J Beadnell - March 2019Building Surveys, Littlehampton, David -March 2019
Building Surveys, Uxbridge, London, A Adedo - February 2019
Building Surveys, Rotherham, Paul - February 2019
Promptness of response : A very efficient and cost effective service. I considered a local option however I was so pleased I went through cosy homes
Quality of service : 64 page report in very good detail
Value for money : Better price than local surveyors
Professionalism : I was kept informed every step on the way
Homebuyer Survey. P. Rees, Welshpool, February 2019.Promptness of response : Cosey Homes responded very quickly to my initial enquiry. They were able to arrange a survey visit within a few days of my enquiry.
Quality of service : The survey report was detailed and relatively easy to understand. However I didn't hear anything for a week after the viewing took place, and after chasing them, I still waited another 2 days for the survey report to be sent over to me.
Building Surveys, High Wycombe, Bucks, S Major - February 2019Promptness of response : Really good service, the report was very detailed and informative, would definitely use again and recommend to friends and family
Building Surveys, Bagillt, WALES, M Bowler-Byrne - January 2019Promptness of response : Cosey homes were prompt in responding to my enquiry and were the only surveyors to call as well as email.
Quality of service : Most of our report had suggestions that were generic rather than specific to our property, the report also was I completely sent initially which meant vital parts of advice about going forward were not there. I called to enquire about this and they quickly rectified this.
Professionalism : Prompt, engaging and willing to advise as needed.
Building Surveys, Usk, Rebecca - February 2019Building Surveys DARTFORD, N Packham - January 2019
Building Surveys. A Chin, Eastleigh, December 2018
Professionalism : report came through quickly with photographs and good information on the requirements to bring the property upto date
Structural Inspection DY10, J Hobson - Dec 2018Promptness of response : It took a couple of weeks to get the survey but it was over xmas period
Quality of service : Very thorough survey
Value for money : Cheaper than others for full survey
Building Surveys. J. Ali, Peterborough, January 2019.Building Surveys PORTISHEAD, Etienne - January 2019
Homebuyer Survey, Grays, C Ng - January 2019
Promptness of response : very good survey could not ask for more quick service and very helpful
Structural Inspection, Birmingham, Mr Haynes - January 2019Homebuyer Survey, Sheffield, Brian - December 2018
Value for money : The report was very well put together and would certainly recommend this surveyor to anyone.
Building Surveys, Bath, Lynette - December 2018Building Surveys LICHFIELD - Ms Booth, Dec 2018
Promptness of response : Took 10 working days to receive survey
Building Surveys, County Durham, G Randall - December 2018Homebuyer Survey, Sheffield, BEVERLEY - November 2018
Homebuyer Survey, Leeds, West Yorkshire, Lis - November 2018
Building Surveys, Birmingham, Ruth - November 2018
Promptness of response : Telephone call within hours of my searcg
Quality of service : Whilst the surveyor did the survey on the appointed day and contacted us to give a verbal breakdown of his findings and things that require further investigation or immediate remedial work, the full written survey took longer than stated
Professionalism : Supplier questioned the rights of my wife to chase up the survey, quoting data protection!
Building Surveys, Grantham, Lincolnshire, I Knight - November 2018Professionalism : Awaiting formal report
Building Surveys, Kingswood, Nr Bristol, Tracey -November 2018Building Surveys, Southampton, Hampshire, Moira - November 2018
Structural Inspection, Telford, Helen - November 2018
Very thorough and really helpful.
Homebuyer Survey, Huddersfield, A Helden - November 2018Excellent. Received a concise, informative, easy to understand survey report. Met all my expectations.
RICS Survey, Milbourne Port, Somerset, L.Gamble - November 2018Very Good.
Survey, Featherstone, Surrey, Mrs A Roberts - November 2018Homebuyer Survey, Elmbridge, Surrey, D Sanderson - November 2018
Promptness of response : I was extremely please with the speed in which Cosey Homes got back to me
Quality of service : Excellent quality of service
Architectural Design (Medium projects). Mrs Holt, Grantham, November 2018.Professionalism : I had to chase them up as it took 12 days to come back, but otherwise I was very pleased with the report.
Building Surveys, Addlestone, Surrey, S Melchior - November 2018Building Surveys, Wakefield, West Yorkshire, Paul - November 2018
Homebuyer Survey, Doddington, Val - October 2018
The service offered by Cosey Homes is excellent. The survey was thorough and the report comprehensive with photos to highlight what he was referring to. I received a call on the day the survey was completed from the surveyor who gave me verbal feedback and the report arrived 6 days later. In addition to inspecting everything, even things I had not even thought of, he also gave me feedback on specific things I had asked him to investigate. I would highly recommend this company.
Surveying, Greenhithe, Kent, Y.M - October 2018Building Surveys Newcastle - Mr Robb, Oct 2018
Very happy with the survey. Detailed and informative
Building Surveys Cambridge - Mr Beattie, Oct 2018Homebuyer Survey , Cardiff - Mr Thomas, Oct 2018
My husband researched property surveyors in our area, and as the surveyor we have used in the past was away on holiday he chose Codyhomes. We required a Homebuyers report on a property we had put an offer on. My husband made contact with Cosyhomes via the internet. They responded very quickly and soon after carried out the survey on the property we are trying to buy. We were impressed with the ,even of detail in the report and by how quickly it was sent to us.
Homebuyers Report, Cambridgeshire, Pat - October 2018Very informative. Areas noted where I need to be aware of items for attention, now or in the future.
Building Survey, Mountain Ash, Cynon Valley, Keith - October 2018Very good. Had to rely on their service as live miles from where the house we want to buy is situated. Received a very thorough report. The website was user friendly which isn't always the case when dealing with companies on line.
Survey, Truro, Cornwall, Diane - October 2018Building Surveys , Surrey - Ms Kostalas, Oct 2018
Quality of service : Report very poor with numerous errors, when contacted they were unable to justify some of the ratings given and seem more interested in trying to sell me other survey products.
Building Surveys, Leeds, Andrew, September 2018Promptness of response : They replied very quickly, as did the others.
Quality of service : It took a couple of weeks to get the survey done after I asked them
Value for money : I think they were slightly cheaper than the others
Building Surveys , Bournemouth - Mr Eskriett, Oct 2018Homebuyer Survey. Mr Hunt, Sheffield, October 2018.
Promptness of response : After pointing out that I needed a survey of a community centre not a house even though I had said this on the request form this was the only one to respond to my request top marks for them cosy homes.
Building Surveys. Mr Street, Porth, October 2018.Building Surveys, Portsmouth - Mr Barrett, Oct 2018
Building Surveys , Gloucester - Ms Fletcher, Aug 2018
Building Surveys, Durham - Ms Cunningham, Aug 2018
Quality of service : I had to wait for more than 3 weeks to get the surveyor report and it has caused big delayed in the whole process.
Value for money : It was more reasonable in the price, however, I had to wait for 3 weeks to get the report which has delayed the whole process, surprising company policy say within 5 days you should get the report. if you dont care about the time then this is best option, however, if you like to get the report quickly then better pay bit extra
Building Surveys, London, Suraj - September 2018Coseyhomes have consistently failed to respond to questions about their ambiguous and self-contradictory report
Surveying Services, Dronfield, Hugh, September 2018Promptness of response : All good swift response comprehensive report
Building Surveys, St Ives, Gerry - September 2018Building Surveys. Stuart, Manchester. September 2018.
Quality of service : Rather disappointed in the buildings survey. We found the survey itself to be rather shallow. We'd also made special note beforehand that they surveyor should pay special attention to the extension and dorma of the property. Unfortunately, the surveyor, Gordon Lovell, stated in his report that there was no extension, and when questioned about this, gave an unsatisfactory response over why this was missed. This leads to concerns that if this major issue was missed (obvious even to a layman), what other, more subtle issues have been missed? I have been in touch with Gordon to ask again for his comments about this, but after a week, there has still not been a response.
Building Surveys, Bristol, L Lee - August 2018Promptness of response : Very fast and very detailed in response to request.
Quality of service : Over and above from phonew and email communications right through to quality of survey and report a truly excellent service.
Value for money : Extremely good price for quality of service .
Professionalism : An A1 service from start to finish .
Homebuyer Surve, Gosport, Andrew - August 2018Homebuyer Survey, Bromsgrove, Janet , July 2018
Building Surveys, Birmingham, Laura, July 2018
Building Surveys, Rotherham, Kayleigh, July 2018
Building Surveys, Dudley, Balbir - August 2018
Building Surveys, Orpington, Kent, Helen - August 2018
Professionalism : Fantastic support from Rachel & Paula.
Building Surveys, Bedford, Emma - August 2018Promptness of response : The survey was aimed at 5 working days and it is late. They can't access their surveyor on the 6th day who is not a contractor to tell me when my report will be completed. They did not return my phone call after the polite inquiry and cannot give any clear answer when the report will be ready. I told them my conveyancer is trying to get a closing date today. This is very frustrating as the 5 day turn around has not been met.
Building Surveys, London, D Flockhart - August 2018Building Surveys, Bristol, Rob - August 2018
Building Surveys, London, L Ward-Ure - August 2018
Building Surveys SALISBURY, Rory - July 2018
Building Surveys, Chepstow, Joe - July 2018
Building Surveys, London, Martyn - June 2018
Promptness of response : Replied promptly and after explaining what the problem was gave me a quote the same day.
Quality of service : Surveyor was very thorough and did an excellent job.
Value for money : The report was very thorough.
Professionalism : Spent along time checking every wall and reporting all issues and concerns.
Building Surveys, Blackburn, Lancashire, D Wallace - June 2018Building Surveys, Ryton, Simon - June 2018
Quality of service : HomeBuyers Report was not received within 5 working days as expected and promised
Homebuyer Survey, Pontefract, NICOLA - June 2018I got answers to all my concerns. Very thorough survey. Good service.
Homebuyer Survey, Huddersfield - Ms Mather, Apr 2018Quality of service : A thorough survey was supplied which brought to light several issues, one of which was contradictory to what we had been told by the Estate Agent.
Building Surveys , Preston - Ms Ivinson, Apr 2018Promptness of response : My solicitors were chasing me for the survey! It took 12 days and was given an excuse 'because of the Bank Holiday'
Quality of service : The survey was comprehensive and very clear
Value for money : price seemed competative
Professionalism : only email contact i believe
Building Surveys, York - Mr Brayshaw, May 2018Quality of service : There were a number of issues with the report which showed that it had not been adequately checked before issuing it, eg stating aaan incorrect client's name.
Professionalism : Didn't respond to my email detailing my comments of the report, in the end I had to telephone them to get a response.
Building Surveys, Stubbington, Hampshire, R Norton - May 2018Building Surveys CHICHESTER, Noel - May 2018
Building Surveys, Sheffield, South Yorkshire, Fran - May 2018
Quality of service : Excellent Detail
Homebuyer Survey, Chichester, West Sussex, Chris - May 2018Promptness of response : Responded within an hour and fit us in within a week. We were very unorganised so this helped us out a lot! We had our results back within a week.
Value for money : Not the cheapest but much cheaper than other quotes we had received.
Homebuyer Survey, Fareham, Hampshire, Heidi - May 2018Promptness of response : Very helpful in doing the Survey quickly and the report was excellent showing up things I didn't realise were wrong with the property which I could use to reduce price to enable me to get the works done.
Building Surveys, Southampton, Hampshire, Suzanne - May 2018I was really impressed with how efficient these guys were despite their head office being in another part of the country.
Historic Buildings Dudley - Ms Wilson, Apr 2018Promptness of response : Great service
Quality of service : Fantastic
Value for money : Top man
Professionalism : Fantastic at his job trust me
Building Surveys Wakefield - Mr Bell, Apr 2018Structural Inspection, Chester le Street, Gabrielle - April 2018
Structural Inspection, North Tyneside, Lynn - April 2018
Quality of service : The best building survey I have ever seen. Thorough, precise and exceptionally well presented.
Value for money : Slightly more expensive than other quotes but well worth the money.
Building Surveys, Rotherham, South Yorkshire, Michael - April 2018Professionalism : Tracey (from Cosey Homes) was very friendly, professional & thorough. She sent me a lengthy, detailed & helpful Survey report within a week of her assessment. I would be happy to recommend her.
Homebuyer Survey, Birmingham, West Midlands, Amanda - April 2018Promptness of response : I received a call within minutes of enquiring and the service from Rachael was extremely good
Quality of service :
Value for money : I don't have anything to compare it to
Professionalism : Very friendly, reliable and professional
Building Surveys, Bolton, Lancashire, Claire - April 2018Promptness of response : Friendly helpful service.
Building Surveys, Leeds, West Yorkshire, Wesley - April 2018Promptness of response : They replied promptly and in a courteous manner as you would expect and all was done in a professional manner within a good time frame.
Quality of service : I believe that they have done a very good job, the only thing I am surprised about is that they do not carry generic keys that fit the service cupboards on the side of the house, as I would have thought this would be standard protocol ? The report was very detailed, but also again the drains were not inspected, as they were difficult to open - I cannot comment on how difficult, as I have not tried myself, but I would have expected the correct tools and perhaps a lump hammer to gently tap to release any rust, if not lifted for a while ? However, as I said I cannot say how much effort was taken, as I would not have tried to do this myself and am now paying for a report to be carried out, via a drain expert. This aside, I would use them again and reccomend them, as the report is very good.
Value for money : Apart from the aforementioned part relating to drains and utilty meter cupboards - all done in a very proffesional manner.
Professionalism : Very helpful, thankyou.
Homebuyer Survey, Lyndhurst, Hampshire, Darren - April 2018Building Surveys, Portsmouth - Mr Boyden, Jan 2018
Structural Inspection, Locks Heath, Hampshire, Mr Napier - March 2018
Structural Inspection, Newcastle Upon Tyne - Ms Llewellyn, Feb 2018
Building Surveys, Horwich, Chris - March 2018
Building Surveys, Burntwood, Staffordshire, James - March 2018
Building Surveys, Andover, Hampshire, Louise - March 2018
Professionalism : Friendly service during the survey. Good clear report. All I needed
Building Surveys, Maidstone, Kent, Marcus - February 2018Building Surveys Durham, Mr Ashton - Feb 2018
Building Surveys, South Petherton, Alexander - February 2018
Building Surveys, Sheffield, Sarah - February 2018
Valuation Surveys ( Domestic), Tamworth, Staffordshire, John - February 2018
Excellent service. A range of seemingly good providers were identified with clear pricing I can't recommend Cosey Homes enough. The full survey was incredibly detailed with a large number of high quality photographs for clarity. I have had a few similar surveys on properties in my life and this was by far the best quality report that I have ever received. The price was extremely good too.
Building Survey, Taunton, Somerset, C.Reah - February 2018Homebuyer Survey, Sutton, Surrey, Aleksandra - February 2018
Homebuyer Survey,Evesham, J Morris - January 2018
Promptness of response : As a 1st time buyer I was very impressed with there help Also the Surrey team they given was brill with good detail of the property before I made my choice on which house to buy. Many thanks Mr Maloney
Building Surveys, Oldham, Lee - January 2018Excellent company to deal with. Best price after doing comparisons. Thank you and your staff
Homebuyer Survey, Suffolk, S.Levy - December 2017Very efficient found excellent surveyer. Cosy home did an excellent job, great customer service and an excellent detailed report done in a timely fashion!
Building Survey, Bristol, Catherine - December 2017Building Surveys, Cambridge, Benjamin - December 2017
Homebuyer Survey, York, Natalie - December 2017
Building Surveys, Redcar, Sarah - December 2017
Promptness of response : They were very prompt and carried out the survey in good time
Quality of service : I had very little contact with them as they did what I asked in a professional manner without any ambiguity.
Value for money : A competitive price in line with the market
Professionalism : All round they did a very good, thorough job and I was happy with the standard of work carried out on my behalf and would use them again.
Building Surveys, Consett, Andrew - December 2017Promptness of response : I had to chase Cosey Homes to find out when I would receive the report, and I received it later than the expectation they originally set.
Quality of service : The report contained a lot of irrelevant information (statements of buildings regulations that were unrelated to the findings of the survey of the specific property being surveyed). However, the findings that were in there were very useful, and it was clear that the surveyor had performed a very thorough analysis of the property.
Value for money : £720 inc. VAT was not the cheapest quote I received (a similarly large and trustworthy organisation quoted below £700); so I paid a little bit more than I could have; but the difference was not significant. The quality of the work meant that I got decent (not good) value overall. Better value would have been a more specific, concise report.
Professionalism : The customer service staff were really excellent. Friendly, intelligent and helpful. The surveyor was a bit officious, but he clearly knew what he was talking about. I had a lot of confidence in the rigour of his work.
Electrical Reports, London, Philip - December 2017Conveyancing Selling, Skelmersadle, Anthony - December 2017
Building Surveys, Lomdon, Julia - Decmber 2017
Homebuyer Survey, Bedlington, John - November 2017
Building Surveys, Eastleigh, Kirsty - November 2017
Building Surveys, London, Diana - November 2017
Homebuyer Survey, Chatham, Mark - November 2017
Building Surveys, Leigh, June - November 2017
Promptness of response : Responed very quickly
Quality of service : Excellent service the surveyor did an excellent job and saved us a lot of moneyBuilding Surveys, Rochdale, Kim - November 2017Building Surveys, Clayhidon, Andrew - November 2017
Building Surveys, Deepcar, Ian - November 2017
So far fantastic company to deal with. Doing everything I ask of them. Staff professional polite an cheerful. Update later as to future. Dealing with Cosey Homes, fantastic company so far they are doing all I ask of them. Still to receive report. Had early update on major issues, via email. Brilliant so far. Thank you.
S.Levy - November 2017Building Surveys, Bacup, Eithne - November 2017
Promptness of response : Heard back and paid right away. Was notified of when survey was booked for same day and was within a few days.
Quality of service : Only issue was having to chase the survey results. Everything else was fantastic and I could not fault.
Professionalism : Would highly recommend!
Homebuyer Survey, Boradclyst, Matthew - November 2017Building Surveys, Eastleigh, Martin - October 2017
Building Surveys, Peterborough, Rooke - October 2017
Building Surveys, Timperley, Karen - October 2017
Quality of service : 1/ Stated floors were suspended: they are concrete 2/ Did not test sanitary ware as water turned off: it has always been on 3/ In spite of being advised of surface water in the kitchen before the survey, no mention was made of this major problem or the resultant damp. This was witnessed both before and after the survey by ourselves.
Value for money : Because of the major inaccuracies of the report Building Surveys, London, N Rowse - October 2017 ​​Response from Cosey Homes: We are sorry that you were dissatisfied with the quality of service that you felt that you have received from CoseyHomes. We pride ourselves on providing excellent quality surveys and aim for 100 percent customer satisfaction. With regard to the issues raised in your review I feel we must try and explain our surveyors comments and findings in an aim to reassure you. With regard to the flooring, the surveyor did state that the floor ‘appeared' to comprise suspended timber overlaid with floor coverings which restricted our inspection and that owing to the conditions of service no invasive methods of inspection were used, as such he was unable to confirm his suspicions and recommended further more invasive checks be carried out should you have any concerns. Regarding the water supply - we have discussed the possibility that someone may have attended and cleaned up in anticipation of our appointment, meaning that no water was present at our inspection and the water supply had been switched off to conceal any signs of leaks being reported at survey. If you were to attend the property whilst the water supply was on then a leak may have been apparent however, our surveyor can only comment on the condition of the property at the time of survey at which point no leak was present. Please feel free to correspond directly with us if we can be of further assistance where myself, my colleagues in the customer experience team and your surveyor would be more than happy to assist.
(Hannah – Customer Experience Team)Quality of service : Survey was last Monday 8th October, was promised a telephone call which took two reminders to happen and I am still waiting for the report Building Surveys, Axminster, Devon, A Carter - October 2017 ​Response from Cosey Homes:
Thank you for getting in touch. Your RICS Building Survey was carried out on Monday 9th October, as requested a verbal update from the surveyor was completed the following day on Tuesday 10th October, which is within the 24 hour timeframe specified. I am sorry if you feel you had to chase for this, however, as you can appreciate ‘same day' verbal updates are not always possible and as such are never promised as part of our service. Your report was sent via email and followed up by a phone call from a member of the customer experience team on Monday 16th October, which would have been the 5th working day of the 3-5 day specified turnaround time. Due to the filter function of some email providers, emails containing attachments are sometimes redirected to junk/spam folder, which may have happened here. Your report was then forwarded again via email on Tuesday 17th October. If you would like to discuss the matter further please do get in touch.Building Surveys, Bristol, Amanda - October 2017
Homebuyer Survey, Orpington, Emmanuel - October 2017
Promptness of response : With an hour
Quality of service : I had a full building survey and they were very thorough
Value for money : Very competitive
Professionalism : Very happy
Building Surveys, South Welfield, Philip - October 2017Promptness of response : Unfortunately having booked a surveyor I needed to cancel the request My advanced payment was refunded without any hassle so ten out of ten,
Quality of service : I thought the fee of £525 was quite high but as I had nothing to compare it against I presumed it was the market rate. The terms and conditions which I read quickly seemed 5alk about what you wouldn't do rather than what could be done. I guess the more you want the more it costs.Building Surveys, Ponteland, Peter - October 2017Structural Calculations, Croft, Warrington, Andrew - October 2017
Building Surveys, Salisbury - Mr Shipgood, October 2017
Promptness of response : The young lady that telephoned was polite, friendly and helpful
Quality of service : The first reading of the report was quite alarming but the survey was really of limited value because most of the sections that scored 3 (Red)were the result of regulartions being introduced since the house was built. Other sections scored 2 (Orange) but were mostly basic maintenance that one does as and when it becomes necessary. Overall the survey was of limited value since the surveyor was restricted by the regulations and protecting themselves.
Value for money : The survey arrived within the time specified but I think that a printed copy should have been posted to us for the fee that we paid.
Professionalism : Never saw nor spoke to her!
Homebuyer Survey, Taunton - Mr Antill, October 2017Homebuyer Survey, Liverpool - Mr Morris, October 2017
Homebuyer Survey, Sheffield - Mr Thorne, October 2017
Promptness of response : Code you Homes contacted me 2 days after my initial enquiry.
Quality of service : I decided to have a Homebuyers survey carried out which covered all the areas we wanted to check.
Value for money : Compared to quotes received from other companies for the same level of survey Cosey Homes gave us the best quote.
Professionalism : I received verbal feedback the following day and a full written report on the 5th working day.
Building Surveys, Saltburn-by-the-Sea, Mary - October 2017Promptness of response :
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Building Surveys S64 9NQ John Willetts Wed, 23/08/2017 - 16:18Homebuyer Survey, Huddersfield, Paul - October 2017
They were very competitve and provided just as much information as i'd have expected off a more expensive company.
Building Surveys, Ashington, Tracy - September 2017 - 15:04Really happy with the surveyor that Cosey Homes recommended for us and the report we received.Building Surveys, Newcastle upon Tyne, James - September 2017
Building Surveys, Bournemouth, Edward - September 2017
Building Surveys, Wakefield, Gordon - September 2017
Quality of service : The survey was arranged promptly and report received within the week. I can't comment on the actual report as I have nothing to compare it with. It seemed to cover what was required. I'm guessing a solicitor will identify any omissions
Value for money : I can't really compare but their price was competitive
Homebuyer Survey, Axminster, Sue - September 2017Promptness of response : On the whole fairly happy, Sandra was particularly helpful and the assigned Surveyor was also helpful.Building Surveys, Bexley, Christopher - September 2017
Building Surveys, West Byfleet, Hilary - September 2017
Building Surveys, Langford, Biggleswade, Caron - September 2017
Building Surveys, Newcastle upon Tyne, Nasreen - September 2017
The survey was booked and paid for two weeks before the survey appointment, the last working day before the appointment we were told it had been omitted from the surveyors diary and the survey was rearranged for a further full week. We were not happy or in agreement with this. Coseyhomes responded well to our objection and reinstated the survey for the first agreed date. However, I feel that as it was their error, the original date should have been honoured without further involvement of ourselves. It was only discovered the survey was not diarised because we double checked its was happening as we had heard nothing since paying for the survey. In all other aspect thecsurveybwas carried out professionally andctheircreportbis very comprehensive and professional. The only hiccup in the process was an administrative one.
Building Surveys, Manchester, Sandra - September 2017Building Surveys, Huddersfield, Mike - September 2017
Building Surveys, Mirfield, Thomas - September 2017
Building Surveys, Leeds, Beverley - September 2017
Website Feedback: Very helpful and easy to find what we wanted Supplier Feedback: Excellent service, survey most detailed and pictures really helpful and informative. Well done and very efficient.
Structural Survey, Wigan, Lancashire, Steven & Joanne - August 2017Promptness of response : Very satisfied. The caller gave me details about each survey type and sample report etc. That helped me to choose the suitable type.
Quality of service : The surveyor did update us as soon as he finished with surveying. The detailed report came late but action points were communicated well in advance.
Professionalism : Timely communication.
Conveyancing Buying, Cambridge, Bhavna - August 2017Homebuyer Survey, Gillingham, Kent, Christopher - August 2017
Building Surveys, Bournemouth - Ms Neyland, August 2017
Building Surveys, Blyth - Mr Gibson, August 2017
Value for money : Quote was good value
Professionalism : very good office staff, brought the survey forward as slots became available so it could happen sooner
Building Surveys, Liverpool, Vivien - August 2017The response was prompt and assuring. Very reliant and quick service. Will come back in the future
Structural Inspection, Manchester, AMARDEEP - June 2017Building Surveys, Chrishall, Royston, Hertfordshire, Gemma - August 2017.
The Survey took place on 13/07/17. We received the full report with photos 17/07/17. They had an issue with uploading the photos. Once received the report was very informative.
Homebuyer Survey, Hythe, Southampton, Hampshire, Ann - June 2017Promptness of response : I received an email from Cosby Homes very shortly after I made my query to localsurveyorsdirect. Very impressed with the conversation.
Quality of service : I accepted their quote.
Professionalism : I would recommend this company. No silly talk. Very clear about meeting my needs.
Homebuyer Survey, Wakefield, Roberta - June 2017Promptness of response : I was told that the report would be delivered in 3-5 days and it arrived just over a week after the survey. I did email to chase on the 5th day but got no acknowledgement until about 5 minutes before the report was sent.
Quality of service : The report is very comprehensive and I'm happy with it.
Value for money : They were £400 cheaper than the surveyor recommended by the estate agent but at the cheaper end of the online quotes that I got.
Professionalism :
Building Surveys Croydon, Surrey, Mr West - June 2017Building Surveys, Eaton Socon, Cambridgeshire, David - July 2017
Promptness of response : Very easy to book, and the survey took place earlier than expected.
Professionalism : The surveyor called us the evening of the survey to give a verbal report. The written survey took a few days longer than we expected, but we already had the pertinent facts so it wasn't an issue.
Building Surveys, Leeds - Ms Oliver, July 2017Building Surveys NORTHAMPTON, Philomena - June 2017
Promptness of response : A very quick response
Quality of service : Given that I only requested a Homebuyer's Report, I was surprised by the amount of detail it went into - much more comprehensive than I had expected.
Value for money : Excellent value for money. Worth every penny.
Professionalism : I have also spoken with the vendor of the property I am buying and he was impressed with the professionalism and openness of the surveyor. I would be very happy to recommend Cosey Homes Chartered Surveyors.
Homebuyer Survey, Wisbech, Cambridgeshire, Graham - June 2017Home Condition Surveys, Peterborough, Cambridgeshire, Helen - June 2017
Promptness of response : Received a phone call shortly after my enquiry and a reasonable quote. Survey carried out promptly, report received was timely and comprehensive
Building Surveys, Sturminster Newton, Dorset, Colin - June 2017Jake Scraggs was the surveyor and he gave me the best and most complete, comprehensive survey ever, complete with a photograph of all the faults of this house, of which there were many. I decided not to buy this house, money well spent, thank you.
Building Survey, St Neots, Cambridgeshire, Angela - May 2017Building Surveys, Wareham, Dorset, Kevin - May 2017
Professionalism : Thank you for being professional and efficient.
Homebuyer Survey, March, Cambridgeshire, Nigel - May 2017Building Surveys, Gosport, Hampshire, Nick - April 2017
Quality of service : Excellent service from office and surveyor, apart from one email and phone call message to the surveyor, which wasn't communicated by the office.
Building Surveys, Sheffield, Hazel - April 2017Boundary Disputes, Wigan, Richard - March 2017
Promptness of response : Responded same day
Quality of service : 84 page in-depth report - very informative
Value for money : Fee reasonable considering time spent on survey
Professionalism : Polite efficient & friendly
Building Surveys, Stratford upon Avon, William - March 2017Building Surveys, Bolton, Abbas - March 2017
Promptness of response : Emailed me same day with a quote confirmation.
Quality of service : Very in depth survey. I was kept in touch with progress via email right through the process.
Value for money : This was the cheapest quote I received.. I am very happy with the service provided.
Building Surveys, Telford,Shropshire,L Charsville - March 2016Building Surveys, Telford, Shropshire, Alan - March 2017
Structural Inspection, Derby, Michael - February 2017
Promptness of response : Received an email the same day
Quality of service : Still awaiting final plans.
Value for money : Only paid for structural inspection at agreed price. Still awaiting cost for plans and calculations.
Structural Inspection, Chorley, Lancashire, John - February 2017Homebuyer Survey, Cleveleys, James - January 2017
Promptness of response : Very helpful office staff agreed with them time and date for visit . Arrived promptly checked the problem out explained clearly to me how problem had been caused and showed me photographs of remedy required to correct problem also gave approxiamate cost of fixing problem. Promised report in full within 2- 3 days and as it is only 2 days since his visit i am just waiting for report before getting quotes
Quality of service : See above comments
Value for money : For the amount of time spent roughly 30/40 mins cost seems expensive but as this is first time I have used a structural surveyor it may be the norm .After all the payment reflects his training and knowledge
Professionalism : He was very good appreciated my limited knowledge of building and explained in easy to understand terms
Structural Inspection, Liverpool, Mary - January 2017Homebuyer Survey, Sheffield, Mr Greenhow - January 2017
Detailed and professional report with clear pictures.
Homebuyer Survey. Anup, Sheffield. December 2016.Promptness of response : Were able to respond immediately after we were let down by another company.
Quality of service : The survey was extremely comprehensive for its type. The report is extremely well produced, and easy to understand.
Value for money : Not the most economical quote, but by no means the dearest.
Professionalism : Very professional and also very pleasant people to work with. I have no hesitation in recommending Cosey Homes.
Home Condition Surveys, Manchester, Michael - December 2016Promptness of response : The response was immediate and highly proficient.
Quality of service : Absolutely agree.
Value for money : difficult to answer but it felt like good value for money (I did not do a price comparison so have no idea how it would compare, value wise)
Professionalism : Absolutely professional and very knowledgeable. It would be useful now to be offered an additional service such as valuation - I did not go for this just for the survey but am now curious as to whether or not the price is right for that property - offering this could bring in another income stream ...
Building Surveys, Telford & Wrekin, A Shebard - December 2016Building Surveys, Liverpool, Isam - December 2016
Quality of service : There were some, what I consider elementary, mistakes in the report: 1. Two different reasonable purchase prices 2. Wrong postcode used for Facilities and Local Environment 3. Contradictory statement re windows 4. Photos were added to appendix in no particular order making them difficult to refer to. All was fixed following contacting them.
Building Surveys, Nuneaton, West Midlands, Alan - November 2016Building Surveys, Liverpool, I Badhawi - November 2016
Homebuyer Survey, Liverpool, Adonis - November 2016
Promptness of response : Very quick response and very good service. Received appointment date for survey within one week and surveyed on date given. Very happy
Quality of service :
Value for money : Very happy with report I received
Professionalism : Excellent service
Structural Inspection, Liverpool,Phillip - November 2016Building Surveys, St Helen's, Martin - November 2016
Responded within minutes through a very helpful phonecall. Best price for both the survey and estimate of reinstatement
Building Surveys, Marsden, West Yorkshire, John - November 2016Promptness of response : this was the only company who contacted me. they were friendly, helpful and polite.
Structural Inspection, Birmingham, Lynn - November 2016Schedules of Condition, Newcastle Under Lyme, Staffordshire, Tracey - October 2016
Promptness of response : They were on the phone within 30 minutes and offered me an appointment within a few days
Quality of service : Covered everything I hoped for and more
Value for money : Did me a discount rate
Professionalism : They were
Building Surveys, Sheffield, South Yorkshire, Mr Millin - November 2016Structural Inspection, Ormskirk, Lancashire, Joe - October 2016
Building Surveys, Huddersfield, West Yorkshire, Neville - September 2016
Building Surveys STRAMSHALL, Neil - September 2016
Promptness of response : Brilliant timely response and report produced really quickly. Well pleased.
Structural Inspection, Crewe, Jackie - August 2016Building Surveys PONTEFRACT, WEST YORKSHIRE, Christine - August 2016
Promptness of response : Cosey homes response was very efficient
Quality of service : Mr Cosey arrived well before appointment time. Very friendly. His staff were very friendly and helpful
Professionalism : His approach to our situation was good and would not hesitate is using him again or going back for further clarification of his report.
Land and Topographical Surveys, Newcastle, Staffordshire, Carol - August 2016Promptness of response : The survey was initially booked for Monday 20th June after chasing I discovered that it was not booked until Tuesday 21st June. It took until the 29th of June to get the report. Following reading the report I raised a number of queries and did not receive a revised report until Saturday 16th July. This was nearly 4 weeks after the survey was originally booked.
Quality of service : I asked the surveyor to look at one particular aspect of the property relating to drainage before the survey was carried out. In the survey it told me the same information I had provided and concluded "Further investigation is advised". The first report contained 17 items rated 2 which according to RICS is defects that need repairing or replacing but are not considered to be either serious or urgent. However I could see no recommendations as to what required fixing. One of the aims of the RICS HomeBuyer report is to help me " • take account of any repairs or replacements the property needs; " as there were 17 elements rated condition 2, I did not feel it achieved its aim.
Value for money : Given that I did not believe there to be any major problems with the property and the survey confirmed that, I think that this would have been good value for money if it had not taken so long and any queries were answered quickly.
Professionalism : The surveyor was obviously very knowledgeable with many years of experience.
Homebuyer Survey POYNTON, CHESHIRE, Mr Howson - July 2016Building Surveys, Leeds, GARETH - July 2016
Quality of service : The inspection was thorough although I thought that he may be could have explain what he was doing and why he was doing certain things.
Structural Inspection, Oldham, Richard - July 2016Structural Inspection, Stockport, Cheshire, Stewart - July 2016
Promptness of response : rang up the same day everthing arranged quickly very good service allround
Homebuyer Survey GLOSSOP, Derbyshire, Margaret - June 2016Structural Inspection, Bury, Paul - May 2016
Structural Inspection, Stafford, Alan - May 2016
an excellent service. My survey was done on friday afternoon 27th of may i recived a phone call the same day and was given a verble disciption of what was found,i have recived today 3ed of june a full report along with photos, taking into acount we had a bank hoilday I think this is excellent service allso thank you to the office staff who arranged the appointment with my estate agent.Well worth the money.
Homebuyer Survey. Margaret, Glossop. June 2016This was the second time that I have used them . Both times I have found them to be efficient and friendly.The survey covered everything I needed to know, was explicit without being too technical. I received the report on time and I was very pleased with the advice given.
Homebuyer Survey. Christine, Burnley. June 2016Building Surveys. Gordon, Stone. May 2016
Just had Mike do a Home Buyers Report ( 72 pages including photos ) in Aintree, apart from the property soon needing some expensive works , it was grossly overpriced by £25k plus , so I call that £360.00 very well spent , saving me a vast amount of money , thanks again Mike
Homebuyers Report. Frederick, Aintree. May 2016Structural Inspection, Altrincham, Louise - April 2016
Promptness of response : They where quick to respond but when I mailed over my exact requirements this took longer to hear back
Quality of service : What I got was exactly what I needed
Value for money : Great price
Professionalism : I found it extremely difficult to get hold of the person dealing with my readjust, I was told they would call me back but this never happened, several times. The report was delivered later than agreed with no apology.
Structural Inspection. Sarah, Liverpool. April 2016.A very thorough and comprehensive report and a fast and efficient service. Would recommend this company of surveyors.
Building Survey. Pam, Brocton. April 2016.Website Feedback: Brilliant and very helpful service. Cosey where quick to respond to my email & survey was booked and completed within a week Supplier Used:
Building Survey. Joe, Liverpool. March 2016.Website Feedback: Easy to use and received a number of options Supplier Used: Cosey Homes Supplier Feedback: Excellent service received, I made a couple of calls to Cosey Homes very helpful and friendly, Idid not feel i was any trouble and all m questions were answered. The Home Owner Survey was done promptly and I received the survey in less than 2 working days (due to the Easter break). Excellent service, I cannot recommend them enough.
Homebuyer Survey. Wakefield. March 2016.Building Surveys. Ruth, Liverpool. March 2016.
Building Surveys. Tony, Warrington. March 2016.
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Homebuyer Survey. Paul, Liverpool. March 2016.Promptness of response :
Quality of service : Unfortunately the original survey was done when there was heavy snow on the ground and roof. I had to ask for a further survey for an opinion on the roof! This was only then added to the survey documents as an sub-section despite some significant findings being reported!
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Structural Inspection. Ian, Stockport. March 2016.Promptness of response :
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Building Surveys. Robert, Chester. March 2016.Promptness of response : Telephone call the following day after my inquiry. Very helpful and a delight to deal with.
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Party Wall. Moti, Halifax. March 2016.Promptness of response : I received a text the same evening followed by an email the next day
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Boundary Disputes. Malcolm, Stoke on Trent. March 2016.Promptness of response :
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Building Regulations. Kenneth, Liverpool. March 2016.Promptness of response : it was a absolute pleasure dealing with cosey homes they where outstanding from start to finish i am that impressed that i would consider moving again just to use them again they are the only part of the move with which i have had no issues with
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Professionalism : nb that i have never rated any business i have used, but if i was to score cosey homes it would be 10 out of 10
Homebuyer Survey. Shaun, Wallasey. March 2016.Website Feedback: Found the website easy to navigate. Put the details for the work required and got the quotes within a couple of minutes. I then had further contact from the suppliers who provided the quote within a few minutes via email and by phone call the very next day as I requested the details in the night. Supplier Used: Cosey Homes Chartered Surveyors Supplier Feedback:I had an excellent service provided by Cosey Homes Chartered Surveyors.I was amazed by the speed of the service as we were in a rush to complete our sale before 1s April 2016. I made contact on a Tuesday, had the survey done by Friday that week and got the report by the following Monday afternoon. I was in a rush to complete the sale and couldn't have asked for a better/brisk service. The office staff (Jess and Christina) are very helpful who booked the survey and kept me informed through out the entire process. Graeme, who conducted the survey, called me on Saturday, after the survey and went through the report on the phone. He adviced me regarding what work would be required and ensured the report was uploaded on their system staright away. Jess was very helpful in releasing the report when I requested it to be done urgently and I was very grateful for that in view of our time constraints. The report itself was very thorough, 67 pages, and included several photographs with recommendations where required. The report was easy to understand and there was no jargon anywhere. The vendors of the property commented on how punctual, thorough (spent nearly an hour and a half/ two hours) and lovely the surveyor was, when he went for the survey. If you take into consideration the price for this excellent service, it is hard to believe it was the least expensive of all the quotes. I would certainly recommend using Cosey Homes to get your survey done and trust me, you won't be disappointed.
Building Survey. Vinay, Liverpool. February 2016.Promptness of response : They rang within 15 seconds of my completing the form!
Quality of service : Report was thorough and sent with pictures and clear recommendation.
Value for money : Price was very competitive
Professionalism : Seemed sensible and reasonable solution and clear enough analysis of problem.
Structural Inspection. Simon, Manchester. February 2016.Supplier Feedback: Excellent service and good customer relation
Building Survey. Leaford, Manchester. February 2016Promptness of response : Very quick and polite
Quality of service : Was able to advise on what I wanted
Value for money : Gave a good price for a good job
Professionalism : Polite and explained everything very well
Building Surveys. Michael, Liverpool. February 2016.Promptness of response :
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Professionalism : If was refreshing to deal with a company who responded quickly to my enquiry. They took into account a number of points I wanted checking in the survey. The finished report was very comprehensive. The turn around was quite - and the price was more than reasonable. Job well done .
Building Surveys. Jim, Blackpool. February 2016.Promptness of response :
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Building Surveys. John, Chester. February 2016.Supplier Used: Mike Cosy, Chartered Surveyor, Cosy Rentals, St. Helens Supplier Feedback: My son had a problem in his London flat with mould due to damp/ condensation. We contacted Mike Cosey , the surveyor from Cosey Rentals, St. Helens to advise us. We found him extremely knowledgeable and after showing him photographs of the affected areas he suggested possible causes, explaining in lay mans terms things like cold bridging and provided several viable solutions to rectify the problem, such as applying a thermally efficient insulating layer to the internal wall or supplying further ventilation to the external walls by fitting passyfier air bricks. We are very pleased with the results and would have no hesitation in recommending his services.
Building Survey. Ralph, St Helens. February 2016Promptness of response : In touch with me immediately
Quality of service : Sorted the issues i had very quickly would highly recommend
Value for money : Satisfied with monetary agreement would highly recommend
Professionalism : Extremely professional would highly recommend - plus staff were lovely thank you to them all
Boundary Disputes. Jen, Chester. February 2016.Promptness of response : REALLY GOOD SERVICE
Quality of service : THEY DONE EXACTLY AS ASKED .
Value for money : THE COST WAS COMPETATIVE
Professionalism :
Building Surveys. John, St Helens. February 2016.Promptness of response : Good work, prompt, inexpensive
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Structural Inspection. Bryan, St Helens. February 2016Promptness of response :
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Professionalism : They were on every level, from the lady on the phone to the quality of the report excellent. I would recommend them to anyone
Homebuyer Survey. Christine, Burnley. February 2016Supplier Feedback: WOW. Extremely friendly but still professional. Extremely speedy but very thorough. Booked the survey on Friday, it was done on Monday and full report received Wednesday. That's what I call good service. Highly
Homebuyers Survey. Gillian, Stoke on Trent. February 2016Professionalism : Extremley happy with the service provided, very helpful & resolved our enquiry promptly. A very professional company. Would recommend them without hesitation.
Structural Inspection. Julie, Cheadle. January 2016Promptness of response : Excellent, friendly, very helpful.
Quality of service : Excellent, nothing too much trouble.
Value for money : Excellent
Professionalism : Excellent
Homebuyer Survey. Tracy, Blackburn. January 2016Structural Inspection. Many thanks, Stephen - Manchester January 2016
The best survey I have ever had. I order at least 1 survey a month. This was the first time I used Cosey Homes and I am VERY impressed. The report was very through and contained lots of photos and advice. The report was jam packed with helpful information, so much more than I have ever seen before. I 100% recommend Cosey Homes....brilliant service all round...Thanks again...caroline :) :) oh and the best price too.
Building Survey. Caroline - Oldham. January 2016Mike Cosey was a confident professional articulate person He was punctual honest and I trusted him completely with his survey
Party Wall Surveyor. John - Wigan. January 2016Many Thanks.
Homebuyer Survey Dorothy - St Helens December 2015Website feedback: Excellent site easy to use , most important speedy replys for the service i required .Supplier Used: Cosey Homes Surveyors St Helens 01744750005 Supplier feedback: A 56 page report including pictures , the service was first class , value for money , you wont beat it , I have had several Home Buyers Reports during the past year , not one as comprehensive as this , and none as such excellent value for money and the quickness of the report , Survey done Friday , email to me on Tuesday , cant get better than that ! !
Homebuyers Report. Frederick, Barnsley. January 2016Homebuyer Survey. Many thanks Stephen, Oldham, November 2015
Schedules of Condition. Many thanks Julian, Heywood, November 2015
Promptness of response : Fantastic response very friendly and efficient and knowledgeable staff.
Quality of service : Exceptional quality and informative report feed back service regarding advice and clarification was well beyond my expectations. Again both the surveyor Mike Cosy and staff were very professional responsive and sympathetic to my needs.
Value for money : The survey and report was very comprehensive and excellent quality presentation. This in itself was well worth the fee. The follow up asbestos analysis was also good value.
Professionalism : The surveyor Mike Cosy and the support staff were professional beyond my expectations, In particular I would like to mention Penny Tonks for her exceptional response and help. Kind regards Gordon Hunter
Homebuyer Survey, Gordon, Blackpool, November, 2015Promptness of response : Excellent communication.
Quality of service : On time and very professional.
Boundary Disputes, David , Preston, November 2015Boundary Disputes. Many thanks Uzma , Salford, November 2015
Structural Calculations, Many thanks Stephen, Oldham, November 2015
Structural Calculations Many thanks Kaleem, Manchester December 2015
When I got in touch with the website, I didn't know which of your suppliers it would be. But for me it couldn't have been a better choice. And I am pleased that I used the internet and not the yellow pages. I chose Mike Cosy. He was helpful, very good at his job, but most important for me as well was that I found him to be a very pleasant man. I would certainly use him again if I again needed a surveyor, I was more than pleased with the presentation. And the staff in his office were very helpful.so yes, he is to be recommended.
Building Survey. I.B. Wardley, Greater Manchester. November 2015IPromptness of response : Can't thank Mike Cosy enough, he was a kind considerate man. His office staff were much the same.all very nice pleasant people .they are to be congratulated on the way there clients are treated.
Quality of service : Every aspect of the report I was supplied with, met all my needs and requirements. It explained everything I needed to know.
Value for money : I really did get value for money. To get to the truth of the matter it was money well spent.
Professionalism : Mike Cosy, plus his office staff, were professional in there dealings with me, but also they were all kind helpful people. So it's thank you to them all.
Boundary Disputes. Isa. Swinton, Manchester. November 2015Promptness of response : Very prompt and courteous.
Structural Inspection. Richard. Stoke on Trent, Staffordshire. November 2015Building Surveys. Many thanks. Asif. Bolton, lancashire. November 2015
Value for money : Report didn't go into enough detail,re the cause and extent of any problems
Building Surveys. Suzanne. Chadderton, Oldham. November 2015Mike response very quickly to my enquiry. Mike Cosy was very good at his job. Explained everything to me so I would understand. Hopefully everything will be sorted, he was a pleasure to deal with so for me it's a gold star for Mike.
Boundary Dispute. Margaret.. Wardley, Greater Manchester. October 2015Promptness of response : Very efficient service. Contact made with the estate agent and survey booked within minutes of my initial contact
Quality of service : Provided a comprehensive survey with solid advice
Value for money : Very competitively priced and finished product more than meet our requirements
Professionalism : Very friendly and helpful service. A pleasure to deal with
Homebuyer Survey. Terry. Macclesfield, Cheshire. October 2015Building Surveys. Many thanks. Russell. Skelmersdale, Lancashire. October 2015
Valuation Surveys ( Domestic). Graham. Stockport, Cheshire. October 2015
Promptness of response : They made contact by phone within a few minutes or requesting a quote. Incredibly friendly and helpful.
Value for money : Best value price received.
Professionalism : Very quick to arrange survey and gave good advice over the phone.
Homebuyer Survey. Aby. Stoke-on-Trent, Staffordshire. October 2015.Homebuyer Survey. Thank you. Suzanne. Winsford, Cheshire. September 2015
Building Surveys. Thank you. Tom. Middlewich, Cheshire. September 2015
Promptness of response : Very helpful and professional service
Quality of service : Great service and support throughout and excellent value.
Value for money : Excellent value and time turn around
Professionalism : Dealt with things in a fast and professional manner at all times.
Valuation Surveys ( Domestic). Simon. Liverpool. Merseyside. September 2015I have used other surveyors before and not only have they been more expensive but they have not been as detailed as the report that Shaun at Cosey Homes produced for us.
Building Surveys. Steve. Shotton, Flintshire. August 2015Promptness of response : They contacted me quite quickly
Quality of service : Arranged an undertook the survey as agreed and writhing agreed timescales
Value for money : It was a competitive rate charged
Professionalism : I asked for initial feedback on the evening after the survey, which, although it was late evening they kept their promise
Building Surveys. Laura. Wigan, greater Manchester. September 2015Structural Inspection. Thank you. Bev. Liverpool, Merseyside. August 2015
I used Cosey Homes Chartered Surveyors. Work carried out quickly and report issued within 3 working days of survey. Report was full and informative with useful photographs. Really pleased with the service. Office staff contacted were pleasant and efficient. Would recommend.
Bulding Survey. Helen. Glossop, Derbyshire. August 2015Structural Inspection. Thank you. Martin. Altrincham, Greater Manchester. August 2015
Homebuyer Survey. Many thanks. David. Tarleton, Lancashire. August 2015
Promptness of response : Very pleased with how quickly the survey was carried out and the report sent.
Quality of service : The survey helped us to decide to progress with the purchase.
Value for money : Very fair and reasonable charges.
Building Surveys. Kelvin. Macclesfield, Cheshire. July 2015Promptness of response : Brilliant prompt friendly service I would strongly recommend
Quality of service : Brilliant
Value for money : Very good
Homebuyer Survey. Pauline. Stoke-on-Trent. July 2015Building Surveys. Many thanks. Dee. Crewe, Cheshire. July 2015
Asbestos Surveys. Thank you. Brian. Gatley, Cheshire. July 2015
Homebuyer Survey. Many thanks. Natalie. Stone, Staffordshire. July 2015
Building Surveys. Thank you. Vicky. Liverpool, Merseyside. July 2015
Homebuyer Survey. Many thanks. Nick. Crewe, Cheshire. July 2015
Home Condition Surveys Many thanks. Nike. Eccles, Greater Manchester. July 2015
Structural Inspection. Many thanks. Gail. Liverpool, Merseyside. June 2015
Structural Inspection. Thank you. Alicja. Denton, Manchester. May 2015
Promptness of response : great people to have. would recomend them, they have sorted out my problem for me
Structural Inspection. Linda. Bury, Greater Manchester. May 2015Promptness of response : Same day response to my request.
Quality of service : Survey completed and result forwearded to me within a week.
Value for money : Good value for money.
Professionalism : The report was forwarded to me the day after the survey took place. The service was excellent.
Homebuyer Survey. Paul. Wirral, Merseyside. May 2015Structural Inspection. Thank you. Malkhey. Manchester. May 2015
Promptness of response : Very good professional service would highly eccomend
Quality of service : Very professional and friendly
Value for money : Very good price
Homebuyer Survey. Pauline. Stoke-on-Trent, Staffordshire. May 2015Promptness of response : Very fast response to query both on-line and on the phone
Quality of service : Mike provided useful and accurate advice on the day and sent the report both emailed and hard copy as promised, the contents of which met my requirements exactly
Value for money : Represented excellent value for money
Professionalism : Response from office was professional but friendly. Mike was extremely professional but approachable at all times, and explained findings in terms that even a lay person could understand. Would recommend without any reservations
Structural Inspection. Karen. Warrington, Cheshire. April 2015Promptness of response : Instant contact was made. Easy process. Good communication.
Building Surveys. Christina. Kidsgrove, Stoke on TrentStructural Inspection. Thank you. Maria. Denton, Manchester
Structural Inspection. Many thanks. Gareth. Denton, Manchester
Building Surveys. Many thanks. Elizabeth. Bolton
Easy to use, very informative web site and I used Cosey Homes Chartered Surveyors. They were excellent and speedy communication. Organised a prompt survey and delivered the detailed report promptly, emailing a copy on a Sunday! Very impressed, thank you!
Susie, LiverpoolPromptness of response : The surveyor came on day and time as arranged
Quality of service : After mike had surved the property at 11.00am I had the report emailed to me at 18.00 pm the same day.
Value for money : Mike explained every thing in terms I could understand and did not rush.
Professionalism : The surveyor was very professional.
Structural Inspection. Mrs D. D, RainhillPromptness of response : Response to my inquiry was very good
Quality of service : Arrived on the day and time they stated was very helpful and professional would use this company again
Value for money : Drawings and calculations as requested were sent and had no problem with them.
Structural Inspection. Gary. MorecambePromptness of response : I was phoned within 20 minutes of posting my query, I spoke to Jess who was very helpful but I didn't feel pressurised which helped make my decision to use Cosey Homes
Quality of service : The survey was completed very quickly and provided great detail. I was able to chat to Mike Cosy about his findings, and the completed survey was emailed to me, very promptly. The following day I received the hard copy.
Building Surveys. Sally, WarringtonPromptness of response : When I had any enquiries Mr Cosey got back to me within an hour. He was happy to discuss any issues and my feeling was if he needed to stay on the phone answering questions all day then that was what he would have done. A friendly professional man that clearly regards his customers needs as a prioriry.
Quality of service : A very well presented document was posted to me within days of his visit to the property I was buying.
Value for money : A very comprehensive report. Far more than u expected which clearly illustrated how thorough this company is and good attention to detail. A very impressive report.
Professionalism : On each occasion I had to deal with any member if staff in this company they were polite, well mannered and helpful. Thank you for a wonderful service. I strongly recommend this company based on my experience. Well done to all who work there.
Structural Inspection. Eamon, BuryThe web site gave a fast professional reply putting me in touch with a structural engineer, Cosey Homes, St Helens. This company did a structural report on a house I was proposing to buy. They did this within one day of my request. They kept me well informed and gave me the initial findings over the phone on the same day then emailed the same findings the day after and the full written report arrived by post within 4 days. Very impressed with their services.
Graham, Bacup, LancashireBuilding Surveys. Many thanks, Marie, Liverpool
Homebuyer Survey. Many thanks, Marina, Newcastle, Staffordshire
Value for money : cheapest of all for building survey
Building Surveys. Nicola, WakefieldStructural Inspection. Many thanks, Mark, Leek, Staffs
Structural Inspection, Many thanks, Malcolm, Stockport
Structural Inspection, Thank you, Drew, Wirral
Very good website. I followed up with Mike Cosey of Cosey Homes. All work done and all very good.
Carol, Stoke on TrentI was very happy with the service provided by Cosy Homes and the detail of the report.
Robin, HeswallI used the comparison website and received several choices with quite a variety of prices. I selected the cheapest, Cosey Homes, as I believe this to be a standard report and was very impressed with the service I received. Excellent price and service, I would not hesitate to recommend this company.
Carol, Ormskirk, LancashireEasy to understand website and very competitive prices. I used Mike Cosey Structural Surveyor. Fantastic Service, rang on the Tuesday, they were there at the house on Thursday of the same week. We would have no hesitation to recommend to family & friends.
Anne, Warrington
Building Surveys, Glamorgan, Wales, E Bowen - May 2024